Eap Counselor Jobs

About The Position

Requirements

• Master’s degree in counseling, social work, psychology, or a related field.
• At least 3 years of experience.
• Licensed mental health professional, such as LCSW, LPC, or LMFT.
• Active TS/SCI clearance.
• Ability to successfully pass a background check.
• Expertise in behavioral or mental health counseling, crisis intervention, and employee wellness strategies.
• Familiarity with federal EAP guidelines and confidentiality standards, and the ability to assess and address a broad spectrum of personal and work-related issues.
• Strong interpersonal and communication skills for sensitive, one-on-one interactions.
• Knowledge of referral networks and community resources for extended care.

Responsibilities

• Provide expert advice and confidential counseling to federal employees experiencing behavioral matters that affect work productivity.
• Conduct short-term counseling of no more than six sessions per issue and help identify alternatives when the session limit is reached.
• Administer virtual sessions, which may include an employee’s spouse and dependent children.
• Respond to critical or urgent incidents requiring onsite EAP counselor support and discuss referral services as applicable.
• Provide occasional crisis or urgent counseling beyond regular shifts, face-to-face or by telephone, under the supervision of qualified Counselor Supervisors, a licensed clinical psychologist, or a social worker.
• Report urgent and emergent situations to Government Points of Contact and provide resources for long-term counseling needs.
• Administer seminars and presentations in support of the NGA workforce.
• Prepare outlines of alternative resources, such as local community services and private insurance, for discussion with clients.
• Provide weekly in-person or virtual mental health, resiliency, or work-life briefings and information sessions to the NGA workforce.
• Maintain a comprehensive, confidential online library of accurate informational, educational, and health and wellness resources on EAP and work-life topics.
• Submit website utilization reports with mutually agreed contents and provide quarterly and annual reports by electronic mail as prescribed.
• Conduct promotional campaigns to help eligible employees, including those in geographically dispersed regions, learn about and access EAP services.
• Ensure EAP policies and procedures comply with state and federal laws and regulations, and document sessions and maintain accurate records in accordance with agency protocols and privacy regulations.
• Provide scheduled and walk-in one-to-one short-term counseling on workplace and career concerns, emotional and mental health, relationship dynamics, work-life integration, health, and wellness.
• Work with the Counselor Supervisor to identify and discuss appropriate alternative resources when an employee reaches the six-session limit for an issue.
• Provide one onsite session to eligible contractors or military personnel for an urgent issue, then discuss referral options for continued support.
• Screen for substance-use disorders and assist clients with appropriate treatment referrals.
• Maintain professional, accurate, and timely client-service practices consistent with high counseling standards.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• 401(k) plan with company matching
• Tax-deferred savings options
• Supplementary benefits
• Paid time off
• Professional development opportunities
• Competitive base salary commensurate with qualifications and experience