EAP Counselor

City of New York•New York, NY

5h•$70,000 - $80,000

About The Position

The New York City Employee Assistance Program (EAP), administered by the Office of Labor Relations, is a confidential, problem-solving program for non-uniformed City employees and their dependents, as well as employees of the Department of Education, NYC Health + Hospitals, Department of Correction, and New York City Housing Authority. The program helps employees and their families address personal issues that affect their personal and professional lives and supports their mental, emotional, and social well-being. The EAP Counselor delivers mental health counseling and related clinical services, develops material for groups, workshops, and presentations, and helps develop and maintain EAP resources. Counselors may be assigned to H+H facilities upon request to provide onsite services to H+H staff one day per week.

Requirements

Meet one of the stated qualification pathways: a bachelor's degree from an accredited college and two years of related community work or community-centered activities; high school graduation or equivalent and six years of related experience; or equivalent education and/or experience.
All candidates must have at least one year of experience in related community work or community-centered activities.

Responsibilities

Conduct client intakes, formulate assessments and treatment plans, and provide case management and follow-up.
Coordinate with insurance carriers and treatment providers to facilitate benefit use and treatment delivery while preserving client confidentiality.
Coordinate with agency units to support accountability to the employer agency, protect confidentiality, and report compliance when disciplinary stipulations apply.
Create and maintain confidential case records.
Consult with supervisors and agency units about managing employees whose problems affect job performance.
Participate in clinical and administrative meetings and in-service training.
Develop and maintain current information on community resources.
Contribute to the development and delivery of outreach programs.
Develop materials for groups, workshops, and presentations for staff and clients.
Assist with developing and maintaining EAP resources for requested services.
Provide direct services onsite to H+H staff at H+H facilities one day per week when requested.