Onsite EAP Counselor - Per Diem - Jupiter, FL

UnitedHealth Group•Jupiter, FL

23h•$29 - $52•Onsite

About The Position

The Onsite EAP Counselor is a per-diem, non-exempt, hourly position working 12 hours per week, with hours guaranteed. The counselor provides onsite services to a dedicated customer or customers across the organization’s book of business. Services include assessment and referral, management consultations, training, critical incident response, and consultation to HR, program managers, and supervisors about workplace and organizational issues. The role includes solution-focused consultations, referrals to behavioral health, substance use, work-life, and community resources, limited aftercare monitoring, manager consultation, crisis intervention, and onsite training. The counselor documents member contacts in the appropriate clinical case-management systems, follows confidentiality and privacy requirements including HIPAA, and complies with state and federal licensing practices. The role requires a master’s or doctoral degree in a recognized behavioral health discipline, a current unrestricted license at the independent practice level, at least three years of experience in a behavioral health setting, and the ability to work onsite as needed. The position is based in Jupiter, Florida. The listed hourly pay range is $29.00 to $52.00, based on full-time employment; actual pay may depend on factors including local labor markets, education, experience, and certifications. Benefits are subject to eligibility requirements. Candidates must pass a drug test before beginning employment.

Requirements

Master’s or doctoral degree in a recognized behavioral health discipline.
Current, unrestricted license at the independent practice level.
At least 3 years of experience in a behavioral health setting.
Ability to work onsite as needed.

Nice To Haves

CEAP.
EAP experience.
Experience in managed care, private or public clinics, particularly with mental health, chemical dependency, and workplace issues.
Training in EAP, workplace dynamics, and organizational dynamics.
Proficiency with all MS Office applications.
Strong written and verbal communication skills.
Strong interpersonal skills and ability to work effectively with different levels of management and personnel.
Strong organizational skills and ability to manage stressful situations and competing priorities.

Responsibilities

Conduct solution-focused consultations to help clients define goals, plan actions, and gain insight.
Assess clients and refer them to appropriate programs and services, including work-life, behavioral health, substance use or chemical dependency, and community-based resources.
Assist with referrals for members who need ongoing or additional counseling services.
Provide limited aftercare monitoring by following up with employees and/or providers to support employee safety and continuation of treatment.
Provide manager consultations on work-related topics, including performance management, workplace trauma, organizational change, employee crisis intervention, coaching, and work-life issues.
Provide crisis intervention and management support in response to critical incidents.
Conduct onsite training for managers and employees, such as wellness seminars, health fairs, and Lunch & Learns.
Participate in monthly one-on-ones, team meetings, and other customer meetings as required.
Use a UHG computer to document member contacts and cases accurately and thoroughly in the appropriate clinical case-management systems within departmental time frames.
Follow internal ethical and regulatory privacy policies, including HIPAA, maintain the confidentiality of members’ private health information, and follow state and federal licensing practices.
Complete other projects as assigned by the manager.