Senior Eap Counselor

City of Houston•601 Sawyer, TX

9d•Onsite

About The Position

Under general supervision, the Senior EAP Counselor provides advanced professional Employee Assistance Program (EAP) services to City of Houston employees. The role assesses clients’ primary concerns and refers them to appropriate treatment resources, evaluates and recommends inpatient and outpatient counseling and treatment facilities, and maintains close relationships with those facilities. The counselor responds to crisis situations and complicated client cases. The position provides assessment, referral, brief and short-term solution-focused counseling, follow-up, crisis intervention, critical incident response, case management, and linkage to external and specialized services. It also includes clinical documentation, presentations and training, supervisory referral assessments, and administration of the online SASSI screening inventory as needed. The role may require on-call or on-site work during emergencies and driving to various City of Houston locations. The position works Monday through Friday, 8:00 a.m. to 5:00 p.m., subject to change, and is based at 602 Sawyer St., subject to change. The work environment is an essentially normal office setting with acceptable lighting, temperature, and air conditions. The position is physically comfortable, with discretion about walking and standing.

Requirements

Master’s degree in a social or behavioral science, such as Sociology, Psychology, Social Work, or Counseling.
Three years of professional mental health and substance abuse experience.
At least one of the following Texas licenses or certificates: Licensed Professional Counselor (LPC), Licensed Clinical Social Worker (LCSW), Licensed Master Social Worker (LMSW), or Licensed Marriage and Family Therapist (LMFT).
Valid Texas driver’s license and compliance with the City of Houston’s driving policy.

Nice To Haves

Employee Assistance Program (EAP) experience.
National Certified Counselor (NCC) certification.
Master Addiction Counselor (MAC) certification.
Licensed Chemical Dependency Counselor (LCDC) license.
Preference may be given to eligible veteran applicants who meet the stated qualifications and selection criteria.

Responsibilities

Provide assessment, referral, brief counseling, and follow-up to employees in assigned departments regarding work-related concerns.
Conduct comprehensive biopsychosocial clinical assessments virtually and in person.
Provide Critical Incident Response services following workplace incidents.
Provide telephone and in-person crisis assessment and intervention concerning risk of harm to self or others.
Provide in-person, short-term, solution-focused counseling to City of Houston employees.
Conduct presentations and training at client organizations on wellness, skill building, mental health, and EAP orientation.
Provide comprehensive case management and referrals to specialized services, including substance abuse treatment, psychiatry, and ongoing psychotherapy.
Determine appropriate levels of care for facility referrals and follow referrals through successful completion.
Assess internal supervisory referral clients and provide appropriate recommendations to supervisors and the Human Resources Department.
Administer the online Substance Abuse Subtle Screening Inventory (SASSI) to employees as needed.
Maintain documentation of activities and clinical records.
Link clients to external resources.
Perform other duties as assigned.
Be available for on-call or on-site work during emergency situations as required.
Drive to various City of Houston locations.