Field Dispatcher
Academy Express • Hackensack, NJ7d • Onsite
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Field Dispatcher
Academy Express•Hackensack, NJ
•Onsite
About The Position
The Field Dispatcher coordinates drivers and customers along local public transit routes serving Bergen and Passaic County. Based at the company’s Hackensack, New Jersey location, the role partners with dispatch and operations teams to support safe, efficient service and provide exceptional customer service. The schedule is Monday through Saturday, 5:00 a.m. to 1:00 p.m. Pay is $20.00–$25.00 per hour, commensurate with experience.
Requirements
- Able to multitask, work well under pressure, and thrive in a fast-paced environment.
- Positive attitude and commitment to customer satisfaction.
- Technically savvy.
- Organized with attention to detail.
- Team player with drive for results.
- Strong written and verbal communication skills and a professional presence.
Nice To Haves
- Knowledge of Bergen and Passaic County transportation routes.
- Commercial driver’s license (CDL).
Responsibilities
- Coordinate drivers for daily operations.
- Ensure safety procedures are followed in the field.
- Be present and visible in loading areas and provide assistance as required.
- Communicate information clearly and concisely via direct-connect radio or phone.
- Accurately update logs and complete required documentation.
- Respond to incidents and assist with investigations.
- Keep dispatch and operations teams updated on operations.
Benefits
- Medical, dental, vision, prescription, and life insurance.
- Supplemental coverages.
- 401(k) plan.
- Paid time off and holiday pay.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
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