Dispatcher I (Houston,TX)

Enterprise Products • Houston, TX

2d

About The Position

The Dispatcher I is primarily responsible for dispatching Company and contract drivers in their assigned area. The role assigns drivers and vehicles to transport commodities, coordinates assignments to meet customer requests while complying with DOT regulations and Company practices and policies, and communicates with customers about requirements, schedules, and driver availability. The Dispatcher maintains positive relations with customers and field personnel, enters assignment data into the Transportation Management System, coordinates operational issues with the operational leadership team, and serves as the initial contact person for emergencies.

Requirements

• High school diploma or G.E.D. equivalent.
• Ability to work a rotating day/night shift schedule.
• Ability to perform basic mathematical calculations, including percentages, ratios, and proportions, and apply them to practical solutions.
• Basic computer skills, including opening, creating, and updating content in MS Word documents and Excel spreadsheets.
• Ability to assume responsibility, be flexible, perform duties, and handle multiple tasks under potentially stressful and/or hazardous conditions.
• Ability to communicate effectively in English, verbally and in writing, with individuals, teams, customers, and business stakeholders at various organizational levels in a businesslike and professional manner.
• Takes initiative and is proactive in addressing issues.
• Quickly and efficiently completes tasks.
• Demonstrates conscientiousness, dependability, and commitment to the role, team, and company.
• Ability to work in a fast-paced environment with less definition, policy, and bureaucracy.

Nice To Haves

• Associate or Bachelor's degree.

Responsibilities

• Direct the work of assigned drivers efficiently and effectively.
• Assign internal and contract drivers and vehicles to transport all commodities.
• Coordinate driver assignments according to customer requests and in compliance with DOT regulations, Company practices, and policies.
• Communicate with customers to determine requirements, driver schedules, and availability.
• Maintain positive relations with customers and field personnel.
• Notify drivers of assignments and enter assignment data into the Transportation Management System.
• Coordinate operational issues with the operational leadership team.
• Serve as the initial contact person to respond to emergencies.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED