Director Jobs

About The Position

Requirements

• Relevant experience, certifications, and practical skills in aquatic programming and management.
• Two to three years of professional experience, with a focus on aquatics and previous experience in supervising and leading teams.
• Current BLS (CPR-PRO), First Aid, Emergency Oxygen, Lifeguard, and/or Swim Instructor certifications.
• Must be able to obtain CPO within 3 months.
• You are an expert at developing and delivering multi-mode communications with a wide variety of types of audiences that convey a clear understanding of the unique needs of different constituents.
• You are an expert at planning your day and not letting distractions come in between meeting your goals.
• You know how to maneuver comfortably through complex policy, process, and people-related organizational dynamics.
• You can have an impact on the behavior, attitudes, and choices of others. You are a force for change who is open to new insights, accepts challenges, and leads with positive energy.
• You build close and good-natured relationships with people from all walks of life.
• You foster a culture of inclusion and belonging. You leverage people's differences as strengths.

Nice To Haves

• YLGI, YSLIT certifications preferred

Responsibilities

• Assist in providing high-quality member experience in programs and operations.
• Support in communication towards members for programs and operations.
• Assist in addressing complaints and resolving problems.
• Aid in the marketing and distribution of program/operations information.
• Works with the Aquatics Director to assist in conducting performance appraisals, rewards, and discipline.
• Monitor program registration, prepare the necessary paperwork, and return phone calls and e-mails as needed.
• Oversee program implementation and quality.
• Update pool availability in Motion Vibe for pool space needed for lessons.
• Compile program reports and statistics.
• Assist in processing employment paperwork.
• Assist with lifeguard/swim instructor scheduling, help secure substitutes, assist with and conduct staff orientations, and assist with staff communications.
• Monitors and updates all required staff certifications.
• Assist with pool maintenance, determined by Aquatics Director.
• Ensure swim lesson instructors follow the curriculum and use swim lesson skill progress trackers.
• Ensure swim lesson instructors provide progress trackers, report cards, and certificates to participants.
• Evaluate the program and Instructors on a quarterly basis.
• Lead monthly in-services for swim Instructors.
• Lead and manage swimming programs with the help of Lead Staff.
• Attend and assist with the planning and execution of required meetings, in-services and/or training.
• Assist with ongoing supervision and training of aquatics staff.
• Train, develop, and support swim lesson instructors.
• Monitor and update all required staff certifications, keeping them on file in the Aquatics Office.
• Handle complaints and employ conflict resolution techniques to resolve any issues.
• Audit staff to ensure the continued quality of the swim lesson program.
• Ensure all swim lessons Instructors get YSLI V6 certified within 3 months of employment.
• In partnership with the Aquatics Director, you'll help ensure programs meet the minimum number of participants.
• Complete other duties as assigned.