Head of Workday Operations, Data & Analytics and Payroll

GEICO•New York, NY
•$195,000 - $315,000

About The Position

The Head of Workday Operations, Data Management, and Payroll is a strategic and operational leader responsible for efficient, scalable, and high-quality HR activity across GEICO. The role leads Workday Operations, Data Management and Analytics, and Payroll teams, ensuring effective HR process execution, regulatory compliance, and ongoing improvement of systems and service delivery, with an emphasis on optimizing Workday and related platforms. The position partners with the Head of People Operations to set and execute the function’s strategy, leads and develops a multifunctional team, and drives transformation to improve efficiency, scalability, and employee experience. It oversees employee lifecycle transactions in Workday; data integrity, standardization, and compliance; Workday enhancements and integrations; HR data, reporting, analytics, governance, and security; and end-to-end US payroll operations. The role also works with Finance, Legal, Audit, and external vendors to support payroll execution, risk mitigation, audits, and regulatory reviews.

Requirements

  • 15+ years of progressive HR experience, including significant leadership in HR operations and payroll.
  • Proven experience managing large, multifunctional HR teams.
  • Deep expertise in Workday and HR systems, including reporting and analytics.
  • Strong knowledge of US payroll regulations and compliance requirements.
  • Demonstrated ability to lead transformation and process improvement initiatives.
  • Exceptional leadership, communication, and stakeholder management skills.
  • Strong process reengineering and improvement experience.
  • Data-driven mindset with strong analytical and problem-solving capabilities.

Responsibilities

  • Partner with the Head of People Operations to define and execute strategy for Workday operations, data management and analytics, and payroll.
  • Lead, mentor, and develop a multifunctional team, fostering accountability, service excellence, and continuous improvement.
  • Drive transformation initiatives to enhance efficiency, scalability, and employee experience.
  • Lead the HR Operations team responsible for processing employee lifecycle transactions in Workday, including hires, terminations, job changes, and compensation updates.
  • Ensure data integrity, process standardization, and compliance with company policies and regulatory requirements.
  • Manage EIB uploads; the posting also mentions assessing their use, but the statement is incomplete.
  • Identify opportunities to streamline processes and use automation within Workday and other HR systems.
  • Serve as a key stakeholder for Workday optimization, enhancements, and integrations with other applications.
  • Continuously evaluate and improve HR processes, tools, and service delivery models.
  • Lead the team responsible for HR data, reporting, and analytics across Workday and other systems.
  • Deliver accurate, timely, actionable insights to support business decisions and workforce planning.
  • Assess dashboards, metrics, and reporting frameworks for alignment with organizational goals.
  • Ensure data governance, integrity, and security across HR systems.
  • Drive digital transformation initiatives, including automation, AI, and self-service capabilities.
  • Oversee end-to-end US payroll operations to ensure accurate and timely processing.
  • Maintain compliance with federal, state, and local regulations, including tax filings and reporting.
  • Partner with Finance and external vendors to support payroll execution and audits.
  • Ensure HR operations and payroll comply with applicable laws, regulations, and internal policies.
  • Partner with Legal, Finance, and Audit teams to mitigate risk and support audits and regulatory reviews.

Benefits

  • Personalized development programs, mentorship, and certification assistance.
  • Competitive pay, benefits, and flexibility to support well-being and future.
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