Onsite Community Recreational Director (CVCA102226)

RealManage • Chula Vista, CA

1d • $21 - $25 • Onsite

About The Position

The Community Recreational Director supports the Montecito at Otay Ranch Community Association by providing service to property owners and residents, assisting the Community Manager and other staff, and supporting the Board of Directors. The role includes office administration, resident communications and service requests, oversight of onsite staff and community facilities, coordination of vendors and meetings, and planning and delivering community events and activities. It also supports the Association’s architectural and enforcement programs through homeowner communications, records maintenance, plan review coordination, site drive-throughs, and preparation and follow-up for committee and Board meetings. Responsibilities may evolve based on Board direction and community needs.

Requirements

• Previous work experience in a customer service environment.
• Excellent, effective, and diplomatic oral and written communication skills.
• Attention to detail and a high level of accuracy.
• Ability to multitask effectively and efficiently and handle pressure and job-related stress.
• Strong computer skills, including heavy word processing in Microsoft Word, spreadsheets in Microsoft Excel, and general database entry and maintenance.
• Use of a vehicle, a current driver’s license, and state-mandated vehicle insurance.
• Ability to prepare written correspondence and communicate articulately in writing.
• Proficiency in English.
• Excellent general mathematics skills.
• Ability to work constructively and positively with coworkers, customers, and others; consider others’ ideas, keep commitments, communicate progress and issues, address problems constructively, and respect workforce diversity.
• Ability to sit for extended periods at a desk, move around the office, hear telephone calls and voicemail messages, lift 25 pounds, and use finger dexterity for keyboarding.

Nice To Haves

• Spanish language skills are heavily desired but not required.

Responsibilities

• Provide service to property owners and residents, including answering telephone calls, greeting visitors, identifying service needs, issuing resident access cards, collecting new-owner information, and referring inquiries to the appropriate source.
• Administer office operations, equipment, meeting reservations and setup, attendance communications, and shipping and delivery services.
• Coordinate office vendors and services, including copier, internet, and phone services.
• Coordinate meetings, walk-throughs, and homeowner meetings as assigned.
• Maintain a positive working relationship with the Community Manager and support the Community Manager, other staff, and Board members.
• Oversee onsite staff.
• Plan, budget, coordinate, and execute community events and activities with the Community Association Manager and Board of Directors; develop a volunteer base to support them.
• Assist with reports, correspondence, and calendar maintenance.
• Maintain community office forms and documents.
• Receive resident inquiries and concerns, create work orders, enter data into the work-order database, coordinate with the Community Association Administrator, and follow up with contractors and homeowners.
• Support code enforcement and governing-document processes.
• Compose electronic newsletters, email blasts, and homeowner correspondence.
• Oversee the onsite clubhouse, including safety inspections, work-order management, vendor oversight, access cards, facility reservations, and resident inquiries.
• Interact and follow up with Board and Committee members, homeowners, and architectural consultants regarding architectural and enforcement matters.
• Maintain complete and accurate records for the Architectural Program, including homeowner files, violation reports and correspondence, hearing correspondence, plan submittals, tract maps, and related records.
• Organize and maintain homeowner architectural and landscape plans.
• Schedule and attend Association drive-throughs and complete follow-up.
• Prepare for and attend Architectural Review Committee and Enforcement Review Committee meetings, complete follow-up, and prepare and distribute monthly agenda packets as required.
• Attend Board of Directors meetings as required and participate in committee orientations.
• Maintain current reference notebooks supporting the Association’s Architectural Program.
• Accept and review architectural plan submittals and meet with homeowners to review plans as required.
• Use applicable technology to perform job functions and publish communications to the membership.
• Coordinate the use, supply, and maintenance of office machines and equipment.
• Attend mandatory company functions, follow company policies and procedures, follow quality-system procedures, and apply a proactive approach to continued improvement.
• Perform other duties or assignments as directed by the Board, Community Association, or Regional Manager.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Life and disability insurance
• Health Savings Account (HSA), available with the required high-deductible medical plan
• Flexible Spending Account (FSA)
• Education reimbursement
• 401(k) matching
• Employee Assistance Program (EAP)
• 11 paid holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed