Credit Union Teller Jobs

About The Position

Requirements

• High school diploma or equivalent.
• Good figure aptitude.
• Detail-oriented and organized.
• Ability to work independently and in a team environment.
• Professional manner and appearance.
• Experience with the public.
• Good communication and service skills.
• Proven sales experience or abilities.

Responsibilities

• Follow the credit union’s service standards and provide informed, professional, and accurate service and support to members and associates.
• Process member transactions accurately and efficiently while maintaining a balanced cash drawer.
• Perform member service requests, such as issuing debit cards and ordering checks.
• Follow current protocols and procedures related to fraud, check holds, and check negotiability.
• Assist members with closing accounts, respond to requests, resolve issues and complaints, and direct members to the appropriate person for assistance when needed.
• Promote credit union products and services based on member needs and identify opportunities to develop new business.
• Meet or exceed individual sales goals and participate in team sales and referral goals.
• Maintain knowledge of Credit Union 1 products, services, and procedures, and stay informed about policy and procedural changes.
• Maintain member confidence and protect credit union operations by keeping information confidential.
• Accommodate branch platform staffing needs as required.
• Promote CU1’s core values: Be Great, Be Engaged, Be Open, Be Nice.
• Perform other duties as necessary or directed.

Benefits

• 14 paid holidays each year.
• Paid time off accrues starting on the first day of employment.
• Tuition reimbursement for approved courses after 90 days.
• Free Employee Assistance Program (EAP).
• Livongo Diabetes Management Program.
• Medical PPO insurance.
• High Deductible Health Plan (HDHP) and Health Savings Account (HSA).
• Dental and vision insurance.
• Company-paid life, AD&D, short-term disability, and long-term disability insurance.
• 401(k) retirement and profit-sharing plan, subject to the stated age requirement.
• 401(k) matching.
• Free 24/7 Teladoc physician services.
• Pet insurance.
• Paid family medical leave when FMLA eligible.
• Exclusive interest rate reduction for qualifying loan products.
• Career growth opportunities and professional development.