Teller

CREDIT UNION 1•Sartell, MN

21d•$17 - $20•Onsite

About The Position

The Teller provides financial and account services to members in a confident and professional manner, supporting efficient branch operations and exceptional service. The role accurately handles member requests, including deposits, withdrawals, loan payments, and other transactions, and may accommodate staffing needs throughout the branch platform. The Teller also promotes and cross-sells credit union products and services based on members’ needs, and contributes to individual and team sales and referral goals.

Requirements

High school diploma or equivalent.
Good figure aptitude.
Detail-oriented and organized.
Ability to work independently and in a team environment.
Professional manner and appearance.
Experience with the public.
Good communication and service skills.
Proven sales experience or abilities.

Responsibilities

Follow the credit union’s service standards and provide informed, professional, and accurate service and support to members and associates.
Process member transactions accurately and efficiently while maintaining a balanced cash drawer.
Perform member service requests, such as issuing debit cards and ordering checks.
Follow current protocols and procedures related to fraud, check holds, and check negotiability.
Assist members with closing accounts, respond to requests, resolve issues and complaints, and direct members to the appropriate person for assistance when needed.
Promote credit union products and services based on member needs and identify opportunities to develop new business.
Meet or exceed individual sales goals and participate in team sales and referral goals.
Maintain knowledge of Credit Union 1 products, services, and procedures, and stay informed about policy and procedural changes.
Maintain member confidence and protect credit union operations by keeping information confidential.
Accommodate branch platform staffing needs as required.
Promote CU1’s core values: Be Great, Be Engaged, Be Open, Be Nice.
Perform other duties as necessary or directed.

Benefits

14 paid holidays each year.
Paid time off accrues starting on the first day of employment.
Tuition reimbursement for approved courses after 90 days.
Free Employee Assistance Program (EAP).
Livongo Diabetes Management Program.
Medical PPO insurance.
High Deductible Health Plan (HDHP) and Health Savings Account (HSA).
Dental and vision insurance.
Company-paid life, AD&D, short-term disability, and long-term disability insurance.
401(k) retirement and profit-sharing plan, subject to the stated age requirement.
401(k) matching.
Free 24/7 Teladoc physician services.
Pet insurance.
Paid family medical leave when FMLA eligible.
Exclusive interest rate reduction for qualifying loan products.
Career growth opportunities and professional development.