Teller FT
About The Position
The Teller provides outstanding service and builds lasting relationships with Advia members and coworkers. The role answers members’ questions, services accounts, actively listens to uncover financial needs, and recommends products and services suited to each member. As a representative of Advia, the Teller maintains a high level of service while handling member needs accurately, confidentially, and efficiently. The position is full-time and on-site. An additional bilingual premium is available to employees who regularly use their language skills to assist members; proficiency testing is required, with a specific need for Spanish proficiency.
Requirements
- Strong communication skills.
- A willingness to learn and appreciation of coaching to support professional growth.
- A team-centered mentality.
- Genuine care for people, integrity, and a focus on keeping people at the core.
- Cash-handling and customer-service experience are strongly preferred, but can be taught.
- For the bilingual premium, proficiency testing is required; Spanish proficiency is specifically needed.
Nice To Haves
- Cash-handling experience.
- Customer-service experience.
- Spanish language proficiency for eligibility for the bilingual premium.
Responsibilities
- Provide outstanding service and build impactful, lasting relationships with members and coworkers.
- Answer members’ questions and service their accounts.
- Actively listen to members, uncover their needs, and recommend products and services that fit their financial needs.
- Maintain high service standards by working accurately, confidentially, and efficiently.
- Foster relationships and build trust with members.
Benefits
- Medical, dental, and vision insurance.
- 401(k) with company match.
- Life insurance and disability coverage.
- Paid time off and paid holidays.
- Paid parental leave, available after one year of service.
- Learning and development programs.
- Tuition reimbursement, available after one year of service.
- Free telemedicine.
- Employee Assistance Program (EAP).
- Wellness initiatives.
- Paid community action volunteer hours.
- Individual-performance incentive opportunity.
- Bilingual premium for qualifying employees who regularly use language skills to assist members.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
