Teller: RDO FT

Frontwave Credit Union•Oceanside, CA

6d•$18 - $27

About The Position

A Teller at Frontwave Credit Union provides teller services, including processing deposits, withdrawals, loan payments, and other transactions. The role balances daily transactions and verifies cash totals while delivering service to members. The position also handles account requests, supports member needs through appropriate product and service referrals, and follows applicable laws, regulations, and Credit Union policies and procedures, including the Red Flag Program Policy. Frontwave Credit Union is a member-owned, not-for-profit financial institution serving San Diego, Riverside, San Bernardino, and Imperial counties. Founded in 1952, it has 18 branches, 125,000 members, and more than $1.8 billion in assets. The organization focuses on consumer solutions, exceptional service, and the progressive application of technology to enhance members’ and communities’ quality of life. The role requires a high school diploma or GED and six months of teller or equivalent experience at a credit union or similar financial institution. A Teller Trainee may be considered with at least six months of progressively responsible cash-handling experience that includes balancing a cash drawer or register at the beginning or end of a shift. Member-facing branch work may require standing; suitable seats are to be available nearby and employees may use them when doing so does not interfere with their duties. The listed salary range is $17.87 to $26.81 per hour.

Requirements

High school diploma or GED.
Six months of teller or equivalent experience at a credit union or similar financial institution.
Alternatively, a Teller Trainee may be considered with at least six months of progressively responsible cash-handling experience, including balancing a cash drawer or register at the beginning or end of a shift.
Ability to perform member-facing duties that may require standing.

Responsibilities

Ensure efficient and effective processing of teller functions.
Receive checks and cash for deposits and payments, verify amounts, and examine checks for endorsements and negotiability.
Cash checks and disburse money after verifying signatures and customer balances.
Enter customer transactions into the computer and issue computer-generated receipts.
Place holds on accounts for uncollected funds in accordance with check-hold policies.
Order the daily cash supply and count incoming cash.
Balance currency, coin, and checks in the cash drawer at the end of the shift and compare totals with computer data.
Process negotiable instruments, including government bonds, wire transfers, cashier’s checks, Visa gift cards, and Western Union wires.
Process payments and deposits received through night drop and mail.
Process shared-branching transactions for guest members in accordance with FSCC guidelines.
Process general-ledger debits and credits, such as ATM, Coinstar, and miscellaneous-fee transactions.
Handle requests regarding basic account information, changes, stop payments, and rates.
Cross-sell products and services to meet member needs.
Process more complex requests, including mortgage payments, ACH transfer setup, ATM card setup and ordering, and online check ordering.
Follow the Red Flag Program Policy and identify potential identity-theft risks to members or risks to the safety and soundness of the Credit Union.
Perform other duties as assigned and comply with applicable laws, regulations, and Credit Union policies and procedures.