Conference Assistant Jobs

About The Position

Requirements

• Fluent English reading, writing, and speaking skills to read, analyze, and comprehend simple instructions, short correspondence, and memos.

Nice To Haves

• Previous experience in customer service roles.
• Proficiency in Microsoft Office applications, especially Word and Excel.

Responsibilities

• Maintain up-to-date information about current and future events in the region.
• Establish professional familiarity with residents’ and guests’ personal preferences, likes, and dislikes.
• Answer the telephone pleasantly and professionally within three rings.
• Coordinate requests, comments, and reservations through the property intranet service.
• Communicate key updates and information to team members and management in a timely manner.
• Ensure building safety and security measures are followed at all times.
• Document shift details carefully through logs and other reports to support continuity.
• Maintain a close working relationship with local police and alarm monitoring services.
• Prevent unwelcome visitors and solicitors from entering private residences or common areas.
• Manage permissions to enter, contractor and vendor logistics, and resident visitors and guests through the building intranet.
• Keep offices and desks clean, neat, organized, and orderly.
• Respond to resident and guest requests promptly, courteously, and professionally.
• Respond to all emails within 24 hours.
• Serve as a liaison between client contacts and operations departments.
• Connect with guests, schedule amenity spaces, and manage incoming deliveries.

Benefits

• Hourly pay range of $23–$25, depending on experience.
• Daily pay.
• Holiday pay when working a holiday.
• Referral bonus.
• Discounted lodging, dining, spa, golf, and retail.
• Employee Assistance Program (Columbia Cares).
• Volunteer opportunities.
• Committee participation opportunities, including philanthropic and diversity, equity, and inclusion committees.
• Task force work opportunities.
• Online learning platform.
• Third-party perks, including discounts on pet insurance, rental cars, movie and concert tickets, theme parks, and attractions.