Assistant Operations Manager

Conference Catalysts

9h • Remote

About The Position

The Assistant Operations Manager (AOM) supports the day-to-day activities of the Operations Management team through recurring administrative tasks, research, documentation, and internal coordination. The role provides project support for active association (society/council) portfolios and internal Operations Management initiatives, but is not directly responsible for a client. The position is remote within the United States and is regular, full-time, and non-exempt. Formal performance evaluations are conducted every six months by the VP of Operations Management.

Requirements

• Bachelor's degree in business administration, management, communications, or a related field, or a relevant combination of education and experience.
• Strong written communication and organizational skills.
• Ability to manage multiple tasks across different projects.
• Basic familiarity with professional associations or nonprofit organizations.

Nice To Haves

• Experience in a support role in project management, higher education, or association administration.
• Familiarity with platforms such as ClickUp, MailChimp, or website CMS tools.
• Working knowledge of Robert’s Rules of Order.

Responsibilities

• Assist Operations Management team members with task execution and administrative support.
• Draft and distribute meeting agendas, minutes, and follow-up summaries to stakeholders.
• Coordinate recurring tasks related to organization membership, rosters, elections, and awards cycles.
• Support the development of marketing and communication materials.
• Maintain and update records across multiple client and internal platforms.
• Conduct research to support client or internal unit needs.
• Support client and internal meetings, including scheduling, logistics, and documentation.
• Prepare and organize documentation for internal standard operating procedures and resource libraries.
• Support internal innovation and process improvement efforts.
• Maintain a thorough understanding of association governing documents, including constitutions, bylaws, strategic plans, and operating manuals.
• Perform other duties as assigned.

Benefits

• Comprehensive medical, dental, and vision insurance, with full employee premiums covered.
• Health Flexible Spending Account for eligible health and wellness expenses.
• 401(k) retirement plan after the 90-day onboarding period, with dollar-for-dollar matching up to 5% of employee deferrals.
• Uncapped flex time off after the 90-day onboarding period.
• 14 paid company holidays.
• Voluntary life and AD&D insurance.
• Individual professional development budget.
• Annual office discretionary budget.
• Annual swag store budget.
• Monthly gym membership reimbursement.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level