Community Impact Manager Jobs

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About The Position

Capital One’s Global Enterprise Affairs (GEA) brings together teams and partners to help build a more inclusive society, strengthen communities, and create financial tools that enrich lives. Community Finance, Impact & Investment (CFI&I) is transforming how business strategy aligns with social and economic impact by combining community finance capabilities—including affordable housing, CDFI loans, and complex capital investments—with community impact and investment capabilities such as enterprise volunteerism, market research, grantmaking, and line-of-business advisory. The Principal Associate, Project Manager – CFI&I Strategic Events & Convenings is an experienced events producer and project manager responsible for the end-to-end planning, execution, and delivery of multiple high-stakes engagements and large-scale strategic events. These convenings serve senior executives and external stakeholders, support business priorities, and build Capital One’s reputation. The role calls for balancing meticulous execution with strategic perspective, building consensus, and shaping event intent across highly matrixed teams. The position leads event design and delivery, manages budgets and vendors, coordinates on-site execution, and develops repeatable processes for a centralized events function. It also provides strategic counsel to stakeholders, measures event outcomes, and promotes collaboration across CFI&I teams, other enterprise groups, lines of business, and external partners.

Requirements

  • High school diploma, GED, or equivalent certification.
  • At least 4 years of experience in project management, process management, project delivery, or a combination of these.
  • At least 4 years of experience in event management, logistics, project management, or a combination of these.
  • At least 2 years of experience managing third-party partner relationships and budget forecasting.

Nice To Haves

  • Bachelor’s degree or military experience.
  • At least 6 years of experience driving large-scale corporate events, executive summits, or multi-stakeholder strategic convenings.
  • At least 3 years of experience directly advising and presenting to senior executive stakeholders at VP level or above.
  • At least 3 years of experience leading cross-functional teams and managing complex, highly matrixed stakeholder environments.
  • Project Management Professional (PMP), Certified Meeting Professional (CMP), Lean, Agile, or Six Sigma certification.
  • Experience designing repeatable frameworks, operational playbooks, and standardized tools to scale organizational capabilities.
  • Experience in financial services, community impact, and/or the affordable housing industry.

Responsibilities

  • Lead full-lifecycle planning, intent design, logistics, site selection, venue management, and execution of CFI&I strategic events, summit convenings, and executive roundtables.
  • Manage event budgets, cost forecasting, vendor contract negotiations, and procurement processes to maximize return on investment and operational efficiency.
  • Oversee live, on-site event execution and work in partnership with vendors.
  • Translate complex enterprise and local team goals into actionable event concepts and help shape event intent and strategy.
  • Build consensus and collaborate with Community Finance and Community Impact & Investment leaders, internal corporate teams, senior executives, vendors, and external partners.
  • Deliver a high-quality customer experience by incorporating hospitality practices, seamless guest journeys, and premium touchpoints where appropriate.
  • Create repeatable frameworks, templates, and playbooks to scale and mature centralized event management.
  • Provide real-time strategic counsel and status updates to stakeholders and senior leaders as business needs evolve.
  • Coordinate collaboration across Community Finance, Community Impact & Investment, GPAG, GEC, lines of business, and external partners.
  • Track event KPIs, assess impact, and produce executive-ready presentations and briefings.
  • Contribute as a collaborative team member, proactively solving complex problems and automating workflows.

Benefits

  • The role is eligible for performance-based incentive compensation, which may include cash bonuses and/or long-term incentives.
  • Comprehensive health, financial, and other benefits supporting total well-being; eligibility varies based on employment status and management level.

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Based on current job postings on Teal, the average Community Impact Manager salary in the US is approximately $93,000 per year, with a typical range of $59,000 to $118,000.
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