Community Manager - River Falls

Impact Seven Inc•River Falls, WI

6d•$29 - $30

About The Position

The Community Manager is responsible for multifamily property operations, including performing or overseeing property accounting, leasing, marketing, and maintenance functions. Depending on the size of the property and staffing level, the manager may perform some or all essential functions. The position reports to a Senior Regional/Regional Property Manager. The manager oversees property staff and operations in accordance with company policies and applicable state and federal laws. Duties include leasing and resident screening, maintaining program waiting lists, collecting rent and deposits, completing leases and related accounting entries, managing purchasing and vendors, preparing reports, and supporting budget development and execution. The manager also handles resident relations and activities, eviction processes, staff hiring support and supervision, maintenance oversight, unit and property inspections, marketing, lease renewals, and other duties needed to serve residents and the property. The work is conducted in a typical temperature-controlled office with natural and artificial light. Outdoor activities involve exposure to seasonal weather and temperature fluctuations. The work is light in physical demand, with frequent sitting, standing, walking, reaching, fingering, and grasping; occasional bending, crouching, and stooping; and lifting and carrying up to 25 pounds.

Requirements

High school education or equivalent preferred.
Accounting experience required.
Valid driver's license and current vehicle insurance required.
Must be able to perform the essential functions satisfactorily, with reasonable accommodation where applicable.
Must have assertive collection skills and strong customer service and employee management skills.
Must communicate effectively with management and personnel at all levels.
Must be detail-oriented and able to focus despite occasional interruptions.
Must be able to concentrate on intricate detail with some interruption and understand and relate concepts behind specific ideas.
Must be able to frequently sit, stand, walk, extend arms and hands forward and overhead, finger, and grasp; occasionally bend, crouch, or stoop; and lift and carry up to 25 pounds.
Must have close and distance vision and the ability to adjust focus.

Nice To Haves

Industry certifications preferred.
Basic working knowledge of multifamily property management, including Fair Housing laws and regulations, building and grounds maintenance, resident relations, leasing, rent collections, eviction procedures, accounting principles, accounting software, and property safety, preferred.

Responsibilities

Manage the property and staff according to company policies and procedures and ensure compliance with applicable state and federal laws and regulations.
Meet prospective residents, show units, explain occupancy terms, and maintain HUD/RD waiting lists as required.
Screen residents, approve applications, review qualifications, collect deposits, prepare leases, maintain complete lease files, and ensure accurate accounting entries.
Collect rent, issue receipts when needed, post rental payments, and make daily bank deposits according to procedures.
Assist the Regional Manager with vendor selection; approve purchases according to company policy; and verify received products and services against invoices.
Complete required weekly and monthly property reports and manage the petty cash fund.
Assist the Senior Regional/Regional Property Manager or Vice President with the annual operating budget and manage the property within budget.
Perform evictions as required and participate in related legal proceedings when necessary.
Resolve resident complaints, answer resident questions, and oversee resident activities.
Assist with employee interviews and training; schedule and monitor staff performance; conduct safety meetings, performance evaluations, and counseling; and complete employee paperwork.
Monitor contracted work and ensure maintenance requests are completed satisfactorily and promptly.
Inspect vacant units for rental readiness, conduct move-out inspections, monitor common areas for problems and safety hazards, and coordinate approval for needed improvements with the Regional Manager.
Monitor the market; implement rent increases, special programs, and lease renewals as instructed; and monitor curb appeal, office and model appearance, and signage.
Implement and assess the effectiveness of property marketing strategies.
Run off-property errands, including purchasing supplies and handling post office mailings.
Perform other duties as necessary to meet resident and property needs.