Communications Specialist Jobs

About The Position

Requirements

• Be at least 18 years of age for unarmed roles or 21 years of age or older for armed roles.
• Possess a high school diploma or equivalent.
• Applicants are subject to a background investigation in accordance with applicable federal, state, and local laws.
• Applicants are subject to a drug screen to the extent permitted by law.
• Meet any licensing requirements that apply under state and/or local laws and regulations; licensing may be required before employment.
• A valid driver's license is required for driving positions only.

Nice To Haves

• Comfort using a computer or tablet.
• CPR and/or First Aid certification.
• Ability to lift more than 20 pounds.
• Customer service experience.
• A guard card or license.

Responsibilities

• Provide customer service to patients, visitors, staff, and vendors by carrying out security procedures and site-specific policies, and participating in emergency response activities when appropriate.
• Monitor communications systems, receive calls for assistance, and dispatch appropriate personnel to routine, urgent, and critical incidents.
• Accurately document calls, incidents, dispatch activity, and relevant information according to site-specific procedures.
• Respond calmly to incidents and critical situations, communicating pertinent updates to appropriate personnel.
• Monitor access control, alarm, and/or video systems as assigned, and report unusual activity or equipment concerns to appropriate personnel.

Benefits

• Retirement savings plan.
• Medical insurance.
• Dental insurance.
• Vision insurance.
• Basic life and AD&D insurance.
• Disability insurance.
• Access to paid training and career growth opportunities.
• Access to technology for viewing and claiming additional shifts.
• Discounts on brands and services through the Perks Program.