Communications Specialist (Hourly)

Austin Community College • Austin, TX

12d • Onsite

About The Position

The Communications Specialist supports Austin Community College’s Office of College Relations & Marketing by creating and distributing engaging content across social media channels. The role helps strengthen the college’s image and brand, engage multicultural audiences, and expand digital followers. The position supports ACC’s district-wide social media presence and content calendar, attends campus activities and events to capture live content, and contributes to office activities that increase awareness and engagement. This hourly position is limited to up to 19 hours per week and requires reliable transportation for travel between ACC campus locations.

Requirements

• Knowledge of major social media platforms, including X (Twitter), Facebook, Instagram, Reddit, and LinkedIn.
• Familiarity and working knowledge of social media efficiency tools.
• Effective customer service and communication techniques.
• Proficiency with current social media platforms, scheduling tools, graphic design applications, standard word-processing software, databases, and virtual meeting platforms such as Google Meet and Zoom.
• Ability to maintain an adaptive and cooperative work schedule.
• Ability to represent the college with professionalism and diplomacy.
• Ability to maintain confidentiality of work-related information and materials.
• Ability to establish and maintain effective working relationships.
• Ability to maintain an established work schedule.
• Strong interpersonal and teamwork abilities.
• Strong organizational and planning skills, and effective communication with tact and diplomacy.
• Ability to enter data, maintain files, and perform other clerical duties.
• Strong verbal and written communication and grammar skills, with the ability to present information and ideas logically and clearly and maintain attention to detail.
• Customer-oriented approach when working with a multicultural population.
• Ability to use spreadsheet, word-processing, database, and presentation software; social media platforms; and simple graphic design programs, primarily Canva.
• Reliable transportation and ability to drive between ACC campus locations.

Responsibilities

• Support the district’s social media presence in partnership with the Office of College Relations & Marketing.
• Attend campus activities and events to capture live social media content and identify promotional opportunities.
• Build ACC’s presence among college and community audiences by increasing brand awareness and reach to multicultural audiences.
• Support the district social media content calendar across major platforms and curate content for each channel according to best practices.
• Support live events and conversations on social media to facilitate engaging, two-way interactions.
• Assist in creating original social media content aligned with ACC’s mission and values.
• Track emerging trends, communities, and platforms, and recommend relevant engagement opportunities.
• Support office activities and events—including tabling, account takeovers, giveaway campaigns, and contests—to increase awareness and user engagement.
• Follow safety rules, report unsafe conditions or behavior, and take reasonable actions to prevent unsafe practices.

What This Job Offers

• Job Type: Part-time
• Education Level: No Education Listed