Communications Specialist (Hourly)

Austin Community College District•Highland, CA
•Onsite

About The Position

The Communications Specialist supports Austin Community College’s Office of College Relations & Marketing by creating and distributing engaging content across social media channels. The role helps enhance the college’s image and brand, engage its multicultural audiences, and expand digital followers. The specialist supports the district’s social media presence, captures content at campus activities and events, and assists with the social media content calendar and live conversations. The position also supports office activities and events that increase awareness and user engagement. Work is routinely performed in a standard campus, office, or similar environment. Travel between ACC campus locations is required, and reliable transportation is required. The position pays $23.00 per hour for up to 19 hours per week. There are two openings.

Requirements

  • Knowledge of major social media platforms, including X (Twitter), Facebook, Instagram, Reddit, and LinkedIn.
  • Familiarity and working knowledge of social media efficiency tools.
  • Effective customer service and communication techniques.
  • Proficiency with current social media platforms, scheduling tools, graphic design applications, standard word processing, databases, and virtual platforms such as Google Meet and Zoom.
  • Ability to maintain an adaptive and cooperative work schedule.
  • Ability to represent the college with professionalism and diplomacy.
  • Ability to maintain confidentiality of work-related information and materials.
  • Ability to establish and maintain effective working relationships and maintain an established work schedule.
  • Strong interpersonal and teamwork abilities, including tact and diplomacy.
  • Organizational and planning skills.
  • Ability to enter data, maintain files, and perform other clerical duties.
  • Strong verbal, writing, and grammatical skills; ability to present information and ideas logically and clearly; and attention to detail.
  • Effective customer orientation when working with a multicultural population.
  • Ability to use spreadsheet, word processing, database, and presentation software.
  • Ability to use social media platforms and simple graphic design programs, primarily Canva.
  • Reliable transportation; driving between ACC campus locations is required.

Responsibilities

  • Support the district’s social media presence in coordination with the Office of College Relations & Marketing.
  • Attend campus activities and events to capture live social media content and identify promotional opportunities.
  • Build ACC’s presence among the college community and the broader community by increasing brand awareness and reach to multicultural audiences.
  • Assist with the district social media content calendar, curating content for each channel and following best-practice guidelines.
  • Support live events and conversations on social media to facilitate engaging, two-way conversations.
  • Create original, engaging social media content aligned with ACC’s mission and values.
  • Track emerging trends, communities, and platforms and recommend relevant engagement opportunities.
  • Support office activities and events, including tabling, account takeovers, giveaway campaigns, and contests, to increase ACC awareness and user engagement.
  • Follow safety rules, report unsafe conditions or behavior, and take reasonable and prudent action to prevent unsafe practices.
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