Communications Specialist

Seventh Sense•Alexandria, VA

8d•Hybrid

About The Position

Seventh Sense seeks a Communications Specialist to support organizational clarity, service modernization, and strategic communications for the Office of Administrative Services (OAS). Under the Program Manager’s strategic direction, the specialist will research OAS operations, engage stakeholders, plan communications, write and produce materials, and support implementation. The role helps explain OAS, clarify division responsibilities, communicate leadership priorities, and encourage adoption of operational improvements. The position is hybrid in Alexandria, Virginia. The specialist will help employees and customers understand OAS services, where to obtain them, and what actions to take, while reducing the communications burden on government staff.

Requirements

Strong writing, editing, interviewing, and information-synthesis skills.
Ability to translate complex operational information into accurate, concise, plain-language content.
Experience developing communications for different audiences and purposes.
Ability to reconcile differing stakeholder input, identify unresolved questions, and obtain validation through established review processes.
Sound research judgment, including verification of sources and AI-assisted findings.
Strong organization, attention to detail, and ability to manage concurrent assignments.
Ability to work independently, communicate progress, and raise issues with practical recommendations.
Demonstrated ability to produce infographics and visual communications products, not only plan or write them.
Design judgment to turn narrative and data into accurate, on-brand visuals for different audiences.
Proficiency with visual-production tools such as Adobe Creative Cloud (Illustrator, InDesign, Photoshop), Canva, or comparable infographic platforms, as well as Microsoft 365 tools for writing, presentations, and collaboration.
Bachelor's degree and at least 6 years of experience.

Nice To Haves

Federal agency or comparable complex organizational communications experience.
Experience with service modernization, internal communications, policy rollouts, or change-adoption initiatives.
Experience developing service profiles, communications plans, leadership briefings, and customer-facing information.
Experience with rebranding or visual-identity initiatives, including infographic and visual-system development.
Portfolio or work samples demonstrating infographic and visual communications production.

Responsibilities

Review existing policies, procedures, communications, and service materials to understand OAS operations and identify information gaps.
Conduct structured interviews and synthesize stakeholder input into clear descriptions of division services, customers, responsibilities, boundaries, and handoffs.
Support development of the OAS organizational narrative, value proposition, core messages, and service profiles.
Develop communications plans identifying the issue, audience, message, channels, frequency, and measures of success.
Draft and edit leadership messages, newsletters, presentations, briefing materials, service announcements, policy communications, and outreach products.
Create talking points, job aids, and other materials that help employees explain OAS services and support organizational changes.
Coordinate with the digital team to maintain consistent messaging across SharePoint, web content, and other approved channels.
Research government and industry practices in communications, customer experience, employee engagement, branding, and outreach, and recommend practical applications for OAS.
Maintain communications calendars, templates, and messaging guidance.
Use available feedback and engagement information to recommend improvements and keep communications current as OAS priorities evolve.
Design and produce infographics, visual tools, and graphic communications products that clearly and engagingly convey OAS messaging and division roles.
Apply visual identity elements consistently across products supporting the mission, vision, tagline, and slogan rollout, internally and externally.
Build production-ready visuals and templates for publishing to SharePoint and the external website, coordinating with the strategy and IT leads.

Benefits

Medical, dental, and vision insurance.
401(k) plan with generous company match and immediate vesting.
Paid time off and 11 paid holidays.
Employee Assistance Program.
Accident and Critical Care insurance options.
Annual contribution of over $1,500 to a transportation flexible spending account.
Day off to celebrate your birthday.
Day off on your company anniversary.
Day off to volunteer for a community service project of your choice.
Bonus plan tied to company, team, and individual success.
Peer-to-peer recognition platform.
Professional development opportunities, including AI and Data Literacy Skills training and Federal Acquisition training.
Resources to assist with family life and mental wellbeing.