About The Position

As a Security Officer Dispatch Communications Specialist in a healthcare location in Fairfax, Virginia, you will help safeguard clients while supporting a welcoming environment for patients, visitors, and staff. You will coordinate communications, monitor incoming calls and alarms, document activity, and direct resources to support timely responses to security concerns. The role emphasizes customer service and work guided by agility, reliability, innovation, teamwork, caring, and integrity. This is a full-time position paying $22.00 per hour. The listed schedule is Wednesday and Thursday, 6:45 a.m.–3:00 p.m., and Friday and Saturday, 2:45 p.m.–11:00 p.m.

Requirements

  • Be at least 18 years of age for unarmed roles or 21 years of age or older for armed roles.
  • Possess a high school diploma or equivalent.
  • Applicants are subject to a background investigation in accordance with applicable federal, state, and local laws.
  • Applicants are subject to a drug screen to the extent permitted by law.
  • Meet any licensing requirements that apply under state and/or local laws and regulations; licensing may be required before employment.
  • A valid driver's license is required for driving positions only.

Nice To Haves

  • Comfort using a computer or tablet.
  • CPR and/or First Aid certification.
  • Ability to lift more than 20 pounds.
  • Customer service experience.
  • A guard card or license.

Responsibilities

  • Provide customer service to patients, visitors, staff, and vendors by carrying out security procedures and site-specific policies, and participating in emergency response activities when appropriate.
  • Monitor communications systems, receive calls for assistance, and dispatch appropriate personnel to routine, urgent, and critical incidents.
  • Accurately document calls, incidents, dispatch activity, and relevant information according to site-specific procedures.
  • Respond calmly to incidents and critical situations, communicating pertinent updates to appropriate personnel.
  • Monitor access control, alarm, and/or video systems as assigned, and report unusual activity or equipment concerns to appropriate personnel.

Benefits

  • Retirement savings plan.
  • Medical insurance.
  • Dental insurance.
  • Vision insurance.
  • Basic life and AD&D insurance.
  • Disability insurance.
  • Access to paid training and career growth opportunities.
  • Access to technology for viewing and claiming additional shifts.
  • Discounts on brands and services through the Perks Program.
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