Security Officer Dispatch Communications

Allied Universal•Athens, GA

About The Position

As a Security Officer Dispatch Communications in Athens, Georgia, you will serve and safeguard clients at a manufacturing and industrial location. You will coordinate communications, monitor activity, support access control, and help direct responses to security-related incidents. The role provides customer service while using technology to document information and maintain clear communication with team members. Regular and random patrols may be assigned around the facility, production areas, parking areas, and perimeter. This is a full-time position with scheduled shifts from 10:00 PM to 6:00 AM on Monday, Tuesday, Wednesday, Thursday, and Sunday. The pay rate is $17.61 per hour. Applicants must be at least 18 for unarmed roles or 21 or older for armed roles, and possess a high school diploma or equivalent. Employment is subject to a background investigation and, where permitted by law, a drug screen. Licensing may be required under applicable state or local law. A valid driver’s license is required only for driving positions.

Requirements

Be at least 18 years of age for unarmed roles; at least 21 years of age for armed roles.
Possess a high school diploma or equivalent.
Applicants are subject to a background investigation in accordance with applicable federal, state, and local laws.
Applicants are subject to a drug screen to the extent permitted by law.
Licensing requirements are subject to state and/or local laws and regulations and may be required before employment.
A valid driver’s license is required for driving positions only.

Nice To Haves

CPR certification is preferred.
Access control and badge experience is preferred.
Comfort using a computer or tablet is preferred.
Customer service experience is preferred.

Responsibilities

Provide customer service to employees, visitors, drivers, and vendors by following site-specific procedures and dispatch protocols.
Receive, prioritize, document, and relay routine and urgent requests for assistance, coordinating with on-site personnel and emergency responders as appropriate.
Monitor radios, telephones, alarms, cameras, access activity, and other dispatch systems; maintain accurate logs, incident reports, and shift records.
Respond calmly to incidents and critical situations, escalating concerns according to established procedures.
Conduct regular and random patrols around the facility, production areas, parking areas, and perimeter as assigned, deterring unauthorized activity and identifying potential security concerns.