Security Officer Dispatch Communications Coordinator

Allied Universal•Dallas, TX
•Onsite

About The Position

As a Security Officer Dispatch Communications Coordinator in Dallas, TX, you will serve and safeguard clients in a range of industries such as Tech/Media/Telecom, and more. Join a leading team where flexibility meets opportunity. As a Part-Time Security Officer, you can build a schedule that works for you and explore new roles using our Claim a Shift platform. Learn more: aus.com/earnmore. As a Dispatch Officer at a dynamic technology, media, and telecommunications location, you will coordinate security-related communications, monitor activity, and support timely responses to incidents. You will maintain clear records, communicate professionally with employees and visitors, and help create a welcoming environment. Join Allied Universal, where agile, reliable, innovative teams put people first, deliver through teamwork, and act with integrity.

Requirements

  • Possess at least 2 years of security-related experience.
  • Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
  • Possess a high school diploma or equivalent.
  • As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
  • Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
  • As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
  • Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
  • A valid driver’s license will be required for driving positions only.

Nice To Haves

  • CPR certification is preferred.
  • Customer service experience is preferred.
  • Access control and badge experience is preferred.

Responsibilities

  • Provide customer service to clients, visitors, and employees by carrying out security-related procedures, site-specific policies, and emergency response activities at a technology and data center location.
  • Monitor incoming calls, alarms, communications, and service requests; document details accurately and dispatch appropriate personnel in accordance with established protocols.
  • Coordinate communications between site personnel, vendors, emergency responders, and management during routine operations, incidents, and critical situations.
  • Respond to incidents and critical situations in a calm, problem-solving manner, escalating concerns through established reporting channels.
  • Maintain accurate logs, incident reports, dispatch records, and shift activity documentation while supporting access control and visitor management processes.

Benefits

  • Access to our exclusive technology to view and claim additional shifts to earn more.
  • Get paid training and access to career growth opportunities.
  • Participate in our retirement savings plan to invest in your future.
  • Enjoy discounts on top brands and services through our Perks Program.
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