Coach Jobs

About The Position

Requirements

• 2 years of experience in an automotive service or service industry field.
• 1 year of supervisory experience.
• Valid driver’s license.
• Attend and successfully complete all job-required trainings and assessments.
• For facilities that sell firearms, successful completion of a firearms-specific Criminal Background Check and Firearms Authorized Training is required.
• For facilities that sell only ammunition and have state-specific requirements, a current state-issued Certificate of Eligibility may be required.

Nice To Haves

• Automotive Certification from Automotive Technical Institute.
• Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
• Experience in an automotive service or service-industry-related field.
• Supervisory experience.
• ASE Certification.

Responsibilities

• Drive sales and financial performance in the Auto Care Center and service area, including merchandise presentation, pricing, signing, inventory, budgeting, forecasting, and achieving sales and profit goals.
• Assess economic trends and community needs and implement plans to address performance deficiencies.
• Provide customer service, assist with purchasing decisions, locate merchandise, resolve issues, and promote products and services while maintaining a safe shopping environment.
• Create and process customer requests and service orders according to company policies and procedures.
• Explain Auto Care Center and automotive products and services; ensure technicians are trained and certified on service-related procedures.
• Stage customer vehicles and assist with workflow as necessary.
• Maintain the Auto Care Center, automotive sales floor, and service area by stocking and rotating merchandise, organizing displays, cleaning, signing and pricing items, and securing fragile or high-shrink merchandise.
• Maintain equipment according to company guidelines; handle customer and merchandise claims and returns; zone the area; order and organize merchandise and supplies.
• Monitor environmental disposal, including batteries, tires, and oil, and ensure OSHA compliance, customer safety, and satisfaction.
• Coordinate and oversee job-related activities and assignments; maintain stakeholder relationships; support plans and initiatives; communicate goals; measure progress; and identify improvement opportunities.
• Supervise and develop associates by hiring, training, mentoring, assigning duties, providing recognition, and promoting belonging.
• Ensure compliance with company policies and procedures and support company values, standards of ethics and integrity, and the Open Door Policy.
• Build high-performing teams, collaborate, communicate effectively, attract and retain talent, and develop and recognize associates.
• Make customer-first, data-informed decisions; drive continuous improvement; and encourage learning, adaptability, and adoption of new technologies and skills.
• Support Walmart’s goal of becoming a regenerative company through positive impact, belonging, waste reduction, and participation in local giving.

Benefits

• Competitive pay and performance-based bonus awards.
• Medical, vision, and dental coverage.
• 401(k).
• Stock purchase plan.
• Company-paid life insurance.
• Paid time off, including sick leave.
• Parental leave, family care leave, bereavement leave, jury duty leave, and voting leave.
• Short-term and long-term disability.
• Company discounts.
• Military Leave Pay.
• Adoption and surrogacy expense reimbursement.
• Live Better U education benefit, with tuition, books, and fees paid for eligible programs.
• PTO and/or PPTO for vacation, sick leave, holidays, or other purposes.