(USA) Overnight Stocking Coach, Non-Complex, Management
About The Position
The Overnight Stocking Coach leads and develops associates and oversees store-area operations. The role teaches, trains, listens to associates, tours the store to provide feedback, and communicates with associates at all levels about operations, merchandising, technology, business initiatives, and company direction. It leads change efforts, sets clear expectations, and guides teams in implementing business solutions. The Coach models exceptional customer service and supports customer-service initiatives, resolving customer needs, complaints, and issues and leading improvements to the customer experience. The role drives financial performance and sales for the designated area by reviewing profit-and-loss statements, managing budgets and expenses, monitoring merchandise presentation, seasonal transitions, inventory flow, and operational processes, and implementing plans to reduce shrink and achieve sales and profit goals. The role hires, trains, mentors, recognizes, and supervises associates; assigns duties and sets expectations; promotes belonging; and develops qualified associates to meet staffing needs. It coordinates work and maintains stakeholder relationships, supports plans and initiatives, sets and measures objectives, addresses improvement opportunities, and promotes adaptability and continuous learning. It also ensures compliance with company policies and procedures and supports Walmart’s mission, values, ethics, and integrity standards. The position emphasizes respect for individuals, collaborative and impactful communication, attracting and developing talent, integrity and accountability, customer-first decisions informed by data, and continuous improvement through learning and adoption of new technologies. The posting states that the position is located at 7083 W 48th St, Fremont, Michigan.
Requirements
- Meet one of the following minimum qualification pathways: two years of college; or one year of retail experience and one year of supervisory experience; or two years of general work experience and one year of supervisory experience.
- Attend and successfully complete all job-required trainings and assessments.
- For facilities that sell firearms, successfully complete a firearms-specific Criminal Background Check and Firearms Authorized Training.
- For facilities that sell only ammunition and have state-specific requirements, a current state-issued Certificate of Eligibility may be required.
Nice To Haves
- Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
- General work experience supervising five or more direct reports, including responsibility for performance management, mentoring, hiring, and firing.
Responsibilities
- Lead, teach, train, mentor, and develop associates; listen to associates and provide feedback during store tours.
- Communicate and collaborate with associates at all levels on store operations, merchandising, technology, business initiatives, and company direction.
- Lead company change efforts and provide clear expectations and guidance for implementing business solutions.
- Model customer-service standards and support customer-service initiatives, resolving customer needs, complaints, and issues.
- Develop and implement action plans to correct deficiencies and improve the customer experience.
- Drive financial performance and sales in the designated store area by reviewing profit-and-loss statements, assisting with budgeting and forecasting, and controlling expenses.
- Monitor merchandise presentation, seasonal transitions, inventory flow, and operational processes; develop and implement plans to mitigate shrink and achieve sales and profit goals.
- Hire, train, mentor, recognize, and supervise associates; assign duties, set expectations, promote belonging, and develop staffing and talent.
- Coordinate job-related activities and assignments, maintain relationships with key stakeholders, support plans and initiatives, set objectives, measure progress, and address improvement opportunities.
- Ensure compliance with company policies and procedures and support the company’s mission, values, ethics, and integrity standards.
- Promote accountability, continuous learning, adaptability, and the use of new technologies and skills.
Benefits
- Medical, vision, and dental coverage.
- 401(k), stock purchase, and company-paid life insurance.
- Paid time off, including sick leave, parental leave, family care leave, bereavement, jury duty, and voting leave.
- Short-term and long-term disability.
- Company discounts.
- Military Leave Pay.
- Adoption and surrogacy expense reimbursement.
- Live Better U education benefit, with tuition, books, and fees paid for eligible programs.
- Performance-based bonus awards and annual or quarterly performance bonuses.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
