(USA) Overnight Stocking Coach, Non-Complex, Management

Walmart • Mason City, IA

5d • Onsite

About The Position

The Overnight Stocking Coach leads the designated store area and develops associates while driving customer service, sales, and financial performance. The role supports store operations, merchandising, inventory flow, seasonal transitions, and operational processes, and implements action plans to address deficiencies, reduce shrink, and meet sales and profit goals. The Coach communicates business objectives and company direction, leads change efforts, and uses technology and business initiatives to support store operations.

The position supervises, hires, trains, mentors, recognizes, and develops associates; assigns duties; sets clear expectations; and promotes a workplace where associates feel a sense of belonging. It also coordinates work with key stakeholders, tracks progress toward goals, identifies improvement opportunities, and ensures compliance with company policies, procedures, values, ethics, and standards.

The role emphasizes Walmart’s values: respecting individuals, acting with integrity, serving customers and members, and striving for excellence. The position is based at the Mason City, Iowa location. The stated annual salary range is $65,000 to $100,000, with additional annual or quarterly performance bonuses and possible regional or complex-structure pay adjustments.

Requirements

• At least 2 years of college; or 1 year of retail experience and 1 year of supervisory experience; or 2 years of general work experience and 1 year of supervisory experience.
• Attend and successfully complete all required job trainings and assessments.
• For facilities that sell firearms, successfully complete a firearms-specific criminal background check and firearms-authorized training.
• For facilities that sell only ammunition and have state-specific requirements, a current state-issued Certificate of Eligibility may be required.

Nice To Haves

• Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
• General work experience supervising 5 or more direct reports, including performance management, mentoring, hiring, and firing.

Responsibilities

• Lead, teach, train, and develop teams, including by touring stores and providing feedback to associates.
• Communicate and collaborate with associates at all levels about store operations, merchandising, technology, business initiatives, and company direction.
• Lead company change efforts and provide clear expectations and guidance for implementing business solutions.
• Model customer service standards and support customer service initiatives, resolve customer needs and complaints, and implement action plans to correct deficiencies.
• Drive financial performance and sales in the designated store area by reviewing profit and loss statements and assisting with budgeting, forecasting, and expense control.
• Monitor merchandise presentation, seasonal transitions, inventory flow, and operational processes; implement plans to reduce shrink and achieve sales and profit goals.
• Hire, train, mentor, supervise, recognize, and develop associates; assign duties, set expectations, and support staffing needs and company growth.
• Build relationships with stakeholders, support plans and initiatives, communicate goals, measure progress, promote accountability, and identify improvement opportunities.
• Ensure compliance with company policies and procedures, and support company mission, values, ethics, and integrity standards.
• Promote a culture of belonging, collaboration, continuous learning, and associate development.

Benefits

• Medical, vision, and dental coverage.
• 401(k), stock purchase, and company-paid life insurance.
• Paid time off, including sick leave, parental leave, family care leave, bereavement leave, jury duty, and voting time.
• Short-term and long-term disability.
• Company discounts.
• Military Leave Pay.
• Adoption and surrogacy expense reimbursement.
• Live Better U education benefit, including tuition, books, and fees for eligible programs.
• Performance-based bonuses.
• PTO and/or PPTO for vacation, sick leave, holidays, or other purposes.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree