(USA) Overnight Stocking Coach, Non-Complex, Management

Walmart•Carthage, TX
•$65,000 - $100,000•Onsite

About The Position

The Overnight Stocking Coach leads and develops associates while overseeing store-area operations. The role teaches and trains associates, listens to their feedback, communicates company direction and business initiatives, and leads change. It models exceptional customer service and helps resolve customer issues, improve service processes, and deliver a high-quality customer experience. The Coach drives the financial performance and sales of the designated store area by reviewing profit-and-loss results, assisting with budgeting and forecasting, controlling expenses, and monitoring merchandise presentation, seasonal transitions, inventory flow, and operational processes. The role develops action plans to reduce shrink and achieve sales and profit goals. The position supervises and develops associates through hiring, training, mentoring, assigning duties, setting expectations, and recognizing contributions. It builds relationships with stakeholders, supports business initiatives, measures progress, identifies improvement opportunities, and ensures compliance with company policies, values, ethics, and standards. The role promotes a culture of belonging, integrity, customer service, and continuous improvement. The annual salary range is $65,000–$100,000, with additional annual or quarterly performance bonuses. Certain positions may receive additional compensation based on location or complex structure.

Requirements

  • At least 2 years of college; or 1 year of retail experience and 1 year of supervisory experience; or 2 years of general work experience and 1 year of supervisory experience.
  • Complete all required job trainings and assessments.
  • For facilities that sell firearms, successfully complete a firearms-specific Criminal Background Check and Firearms Authorized Training.
  • For facilities that sell only ammunition and have state-specific requirements, a current state-issued Certificate of Eligibility may be required.

Nice To Haves

  • Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
  • General work experience supervising 5 or more direct reports, including performance management, mentoring, hiring, and firing.

Responsibilities

  • Lead, teach, train, and develop associates; actively listen, provide feedback, and communicate business initiatives and company direction.
  • Model customer service standards and support customer service initiatives; resolve customer needs, complaints, and issues and implement plans to address service deficiencies.
  • Drive financial performance and sales by reviewing profit-and-loss statements, assisting with budgeting and forecasting, and controlling expenses.
  • Monitor merchandise presentation, seasonal transitions, inventory flow, and operational processes; develop plans to mitigate shrink and achieve sales and profit goals.
  • Hire, train, mentor, and supervise associates; assign duties, set clear expectations, provide recognition, and support staffing needs.
  • Coordinate and oversee job-related activities, maintain stakeholder relationships, support business initiatives, measure progress, and address improvement opportunities.
  • Promote a workplace of belonging, accountability, ethical conduct, and continuous learning.
  • Ensure compliance with company policies and procedures and support the company mission, values, and standards of ethics and integrity.

Benefits

  • Medical, vision, and dental coverage.
  • 401(k), stock purchase, and company-paid life insurance.
  • Paid time off, including sick leave; parental leave; family care leave; bereavement leave; jury duty; and voting leave.
  • Short-term and long-term disability.
  • Company discounts.
  • Military Leave Pay.
  • Adoption and surrogacy expense reimbursement.
  • Live Better U education benefit: Walmart-paid programs from high school completion to bachelor's degrees, English Language Learning, and short-form certificates; tuition, books, and fees are covered, subject to eligibility.
  • Performance-based bonus awards, including annual or quarterly performance bonuses.
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