(USA) Overnight Stocking Coach, Non-Complex, Management
About The Position
The Overnight Stocking Coach leads and develops teams while overseeing store operations in the designated business area. The role teaches, trains, listens to associates, tours stores to provide feedback, communicates operational and merchandising direction, and leads company change efforts. It models Walmart's One Best Way customer service standards and supports customer service initiatives, issue resolution, and process improvements. The position drives financial performance and sales by reviewing profit and loss statements, assisting with budgeting and forecasting, controlling expenses, monitoring merchandise presentation and inventory flow, and developing plans to reduce shrink and achieve sales and profit goals. It hires, trains, mentors, assigns duties to, recognizes, and develops associates; sets clear expectations; and supports staffing needs and a workplace where associates feel they belong. The Coach coordinates and oversees work activities, builds relationships with stakeholders, communicates objectives, tracks results, addresses improvement opportunities, and promotes adaptability and continuous learning. The role also ensures compliance with company policies, procedures, values, ethics, and integrity standards. Walmart's stated values for the role include Respect the Individual, Act with Integrity, Serve Our Customers and Members, and Strive for Excellence. The annual salary range is $65,000 to $100,000. Additional compensation may include annual or quarterly performance bonuses and, for certain positions, a regional pay zone or complex-structure differential.
Requirements
- Meet one of the following minimum qualification paths: 2 years of college; or 1 year of retail experience and 1 year of supervisory experience; or 2 years of general work experience and 1 year of supervisory experience.
- Attend and successfully complete all job-required trainings and assessments.
- For facilities that sell firearms, successfully complete a firearms-specific Criminal Background Check and Firearms Authorized Training.
- For facilities that sell only ammunition and have applicable state-specific requirements, a current state-issued Certificate of Eligibility may be required.
Nice To Haves
- Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
- General work experience supervising 5 or more direct reports, including responsibility for performance management, mentoring, hiring, and firing.
Responsibilities
- Lead, teach, train, and develop associates; listen to associates, tour stores, and provide feedback.
- Communicate and collaborate with associates at all levels about store operations, merchandising, technology, business initiatives, and company direction.
- Introduce and lead company change efforts and provide clear expectations and guidance for implementing business solutions.
- Model and demonstrate customer service standards and support customer service initiatives, issue resolution, and process improvements.
- Review profit and loss statements; assist with budgeting and forecasting; and control expenses in the designated business area.
- Monitor merchandise presentation, seasonal transitions, inventory flow, and operational processes.
- Develop and implement action plans to reduce shrink and achieve sales and profit goals.
- Hire, train, mentor, assign duties to, recognize, and develop associates; communicate expectations and support staffing needs.
- Coordinate and oversee job-related activities and assignments, maintain stakeholder relationships, and track progress toward goals.
- Identify and address improvement opportunities, demonstrate adaptability, and promote continuous learning and the use of new technologies.
- Ensure compliance with company policies and procedures and support the company's mission, values, ethics, and integrity standards.
Benefits
- Medical, vision, and dental coverage
- 401(k)
- Stock purchase
- Company-paid life insurance
- Paid time off, including sick leave
- Parental leave
- Family care leave
- Bereavement leave
- Jury duty leave
- Voting leave
- Short-term and long-term disability
- Company discounts
- Military Leave Pay
- Adoption and surrogacy expense reimbursement
- Live Better U education benefit, including tuition, books, and fees for eligible programs
- Performance-based bonus awards
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
Associate degree
