Area Coach

Taco Bell•Lansing, MI

About The Position

As an Area Coach at Team Lyders, you will oversee operations for 6–9 Taco Bell locations with total sales averaging $10–12 million or more. You will drive operational excellence, manage and develop managers, improve processes, set goals, and ensure safety and compliance. The role is intended to support your development as a key leader at Team Lyders while contributing to restaurant operations. Team Lyders operates more than 200 Taco Bell locations across the Midwest. The company describes its culture as focused on exceptional customer experiences, team-member growth, positive workplace culture, leadership, and operational excellence. The role includes working with managers to achieve profit and flow-through objectives; reviewing reports and financial performance; overseeing staffing, hiring, training, and employee relations; maintaining health, safety, security, and OSHA compliance; and ensuring repairs and maintenance are completed and tracked. The position requires a driver’s license and travel within the market. The job regularly involves indoor and outdoor conditions with moderate noise. Indoor conditions may include heat, cold, water, cleaning chemicals, grease, and oil. Physical activities include prolonged standing, walking, reaching, handling objects, and lifting or pushing/pulling loads up to 50 pounds, as well as occasional climbing, twisting, stooping, kneeling, crouching, and crawling.

Requirements

Bachelor’s degree or equivalent work experience.
1–2 years of high-volume, multi-unit operational management experience; preferably in a Fortune 500 or similar environment.
Demonstrated ability to develop and mentor managerial employees and drive customer satisfaction, financial performance, and employee satisfaction.
Strong communication, interpersonal, and conflict-resolution skills.
Understanding of business math, accounting, and decision-making processes.
Experience driving team engagement, operational excellence, and process improvement.
Valid driver’s license and willingness to travel within the market.

Responsibilities

Lead operations across 6–9 Taco Bell locations.
Work with managers to meet and exceed profit and flow-through objectives.
Use reports to identify growth opportunities and process improvements.
Ensure health, safety, security, and OSHA compliance.
Provide direction on operational procedures and promote consistency across locations.
Train, coach, and mentor managers.
Participate in employee orientation and national training initiatives.
Lead hiring to select talent for each location.
Monitor staffing and anticipate seasonal sales fluctuations.
Address employee relations issues and assist with resolution.
Lead employee recognition and motivation efforts.
Promote a safe working environment for employees and customers.
Partner with managers to drive sales and year-over-year improvements.
Monitor and manage P&L statements and budget control, and optimize labor and inventory costs.
Ensure repairs and maintenance are completed and tracked across the district.