Area Coach

US Leader Restaurants OPCO LLC•Green Cove Springs, FL

About The Position

The Area Coach leads 4–7 corporate restaurant locations with total sales averaging $10–$12 million or more. The role drives operational excellence and supports Restaurant Managers through training and coaching, goal-setting, problem-solving, and process improvement. It focuses on motivating and developing Unit Level Management and restaurant teams, with an emphasis on recognition and mentorship.

Requirements

  • 3–5 years of high-sales-volume operational management experience in a Fortune 500 environment.
  • Proven track record of selecting, coaching, and developing managerial employees.
  • Proficiency in business math, accounting, and analytical and decision-making skills.
  • Strong communication, interpersonal, and conflict-resolution skills.
  • Demonstrated ability to enhance customer satisfaction, financial performance, and employee satisfaction.
  • Exceptional team-building abilities.
  • Flexibility to work varied hours and spend at least 30 hours per week in restaurants.
  • For internal promotion: current Taco Bell employee with success in high-sales-volume operations, or equivalent operations management experience in a Fortune 500 environment.
  • For internal promotion: consistent average Supreme scores of A and B, with no underperforming stores (Supreme score C or F).
  • For internal promotion: evidence of successfully covering the area while Area Coaches are on leave.
  • For internal promotion: experience mentoring potential and new Restaurant General Managers.
  • For internal promotion: successful or higher mid-year and year-end performance appraisal ratings for a minimum of two cycles.

Nice To Haves

  • Four-year degree.

Responsibilities

  • Lead and support Restaurant General Managers to ensure customer satisfaction, achieve sales goals, and meet profit targets.
  • Work with managers to reach flow-through objectives, use reports to identify opportunities, and enforce operational procedures.
  • Coach and train managers at all levels, support national training initiatives, and oversee new employee orientation.
  • Maintain and optimize management staffing levels, anticipate staffing needs based on sales and seasonal trends, and participate in hiring and firing decisions.
  • Uphold OSHA, health and safety codes, and company safety policies.
  • Drive recognition and motivation across the market.
  • Address Employee Relations issues proactively and provide assistance as needed.
  • Resolve chronic Repair & Maintenance issues, identify trends, and work with R&M Business Partners.

Benefits

  • Competitive starting salary with bonus plan.
  • Comprehensive medical and dental coverage, including prescription drug benefits and 100% preventive care, starting on day one.
  • Four weeks of vacation per year plus holidays.
  • Tuition reimbursement and education benefits.
  • Discounts for theme parks, wireless plans, and other activities.
  • Parental leave for all new parents and an adoption assistance program.
  • 401(k) with a 6% matching contribution from Yum! Brands and immediate vesting.
  • Healthcare and dependent-care flexible spending accounts.
  • Opportunities to support the Taco Bell Foundation’s educational initiatives and programs.
  • Discounts, free food, and company merchandise.
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