Area Coach

Taco Bell•East Lansing, MI

About The Position

As an Area Coach at Team Lyders, you will oversee operations across 6–9 Taco Bell locations with total sales averaging $10–12 million or more. You will drive operational excellence, manage and develop managers, improve processes, set goals, and ensure safety and compliance. The role offers an opportunity to develop as a leader at Team Lyders and make a significant impact on restaurant operations. Team Lyders operates more than 200 Taco Bell locations across the Midwest. The company describes its culture as focused on exceptional customer experiences, team-member growth, leadership, and operational excellence. The position involves leading multi-unit operations, supporting managers, hiring and staffing, improving team engagement, monitoring financial performance, and ensuring facilities are maintained. The role requires travel within the assigned market and has physical demands that include standing, walking, reaching, and lifting or pushing/pulling items up to 50 pounds. Work takes place in indoor and outdoor conditions, with possible exposure indoors to heat, cold, water, cleaning chemicals, grease, and oil.

Requirements

Bachelor’s degree or equivalent work experience.
1–2 years of high-volume, multi-unit operational management experience, preferably in a Fortune 500 or similar environment.
Demonstrated ability to develop and mentor managerial employees while driving customer satisfaction, financial performance, and employee satisfaction.
Strong communication, interpersonal, and conflict-resolution skills.
Solid understanding of business math, accounting, and decision-making processes.
Experience driving team engagement, operational excellence, and process improvement.
Valid driver’s license and willingness to travel within the assigned market.

Responsibilities

Lead operations for 6–9 Taco Bell locations and drive operational success across each unit.
Work with managers to meet or exceed profit and flow-through objectives.
Use reports to identify growth opportunities and process improvements.
Ensure health, safety, security, and OSHA compliance standards are met.
Provide direction on operational procedures and promote consistency across locations.
Train, coach, and mentor managers at various levels.
Participate in employee orientation and national training initiatives.
Lead the hiring process and select talent for each location.
Monitor staffing levels and anticipate seasonal sales fluctuations.
Proactively address employee relations issues and assist with resolution.
Lead recognition and motivation efforts to foster a positive workplace culture.
Promote a safe working environment for employees and customers.
Partner with managers to drive sales and year-over-year improvement.
Monitor and manage P&L statements and budget control, and optimize labor and inventory costs.
Ensure repairs and maintenance are completed and tracked across the district.