Job Coach II

Hope Services•Salinas, CA

About The Position

The Job Coach II is a floater who delivers services at various worksites in Monterey County. The role provides individualized services to HOPE clients to assess and address personal and social barriers that may interfere with success in community settings. The Job Coach II may also provide job-site training and interventions for clients placed in community employment, working with clients and employers to establish training goals and support ongoing success. The position takes a lead role in client job and skill training, supports other job coaches, and helps launch projects and services at new locations. It provides training, evaluation, goal setting, follow-up, employer consultation, monitoring, advocacy, and referrals to support successful employment and job retention. The role also completes required documentation and individualized service plans, supports accommodations and ADA-related matters, and ensures compliance with safety and confidentiality standards. The employee works independently in the community and across varied locations and assignments to meet client and employer needs. Extensive community travel is required, with exposure to outdoor weather, dust, pollens, and a range of retail, production, and manufacturing work environments. Work hours may vary according to client and program needs.

Requirements

High school diploma, GED, or equivalent.
Two years of related experience working with people with disabilities in a rehabilitation environment, including one year of experience as a job coach.
Ability to understand and relate to individuals with disabilities, their families, the community, and HOPE personnel.
Flexibility with work hours, locations, assignments, scheduling, and task prioritization within the greater service region.
Ability to observe, evaluate, document, and communicate verbally and in writing.
Ability to accept supervision and work cooperatively with Employment Services staff, clients, and employers.
Ability to teach good work habits and social skills to individuals with developmental disabilities.
Critical-thinking, organizational, record-keeping, and independent-judgment skills.
Basic computer knowledge.
Knowledge and understanding of time study development.
Knowledge of and commitment to the principles and concepts of normalization.

Responsibilities

Take a lead role in providing job and skill training to HOPE clients working in the community and support and train other job coaches.
Implement start-up projects and services and provide support for new locations.
Provide supports, evaluation, training, goal setting, and follow-up services to help clients succeed in employment placements and retain jobs.
Act as a liaison with employers by providing training, supports, and consultation on employment-related issues.
Monitor assigned clients and provide advocacy and referrals as needed; assist with accommodations and ADA-related issues.
Represent the Agency in the community and maintain professional relationships with family members, employers, and funding sources.
Follow employer policies and procedures while assigned to employer locations.
Complete required reports and documentation, maintain accurate case files, conduct annual and semi-annual meetings, and prepare individualized service plans.
Ensure compliance with Agency and departmental safety and confidentiality standards.
Work independently in the community; develop and implement instructional plans and social skills training, and provide interventions as needed.
Work in varied settings and assignments, including changing work hours and locations, to accommodate client needs and requests from contracting employers.
Conduct task analyses and time studies for wage evaluations as required by the Department of Labor.
Act as a mandated abuse reporter.
Perform other duties as assigned to support program efficiency.