Job Coach II

Hope Services•Salinas, CA

5d•Onsite

About The Position

Hope Services is seeking a Job Coach II to work as a floater at various worksites in Monterey County. The role provides individualized services to clients with developmental disabilities, helping assess and address personal and social barriers that may affect success in community settings. The Job Coach II may provide job-site training and interventions for clients placed in community employment, coordinating with clients and employers to establish training goals and support ongoing success. The position takes a lead role in job and skill training, supports other job coaches, and assists with launching projects and services at new locations. The Job Coach II provides employment-placement support, training, evaluation, goal setting, follow-up for job retention, employer consultation, advocacy, and referrals. The role also involves preparing service plans, maintaining case files and required documentation, monitoring client progress, and ensuring compliance with agency safety and confidentiality standards. This employee works independently in the community and across changing assignments, locations, and hours based on client, program, and employer needs. The position requires extensive community travel and provides physical and vocational training supports in community-based placements. Work environments may include outdoor settings and retail, production, and manufacturing locations, with exposure to weather, dust, and pollens.

Requirements

High school diploma, GED, or equivalent.
Two years of related experience working with people with disabilities in a rehabilitation environment, including one year of experience as a job coach.
Ability to understand and relate to individuals with disabilities, their families, the community, and agency personnel.
Flexibility in scheduling work hours, locations, and assignment types within the greater service region.
Ability to observe, evaluate, document, and communicate verbally and in writing.
Ability to accept supervision and work cooperatively with Employment Services staff, clients, and employers.
Ability to teach good work habits and social skills to individuals with developmental disabilities.
Critical-thinking, organizational, record-keeping, and independent-judgment skills.
Basic computer knowledge.
Knowledge of time-study development.
Knowledge of and commitment to the principles and concepts of normalization.
Ability to adapt scheduling and prioritize tasks.

Responsibilities

Lead job and skill training for clients working in the community, and provide support and on-the-job training to other job coaches.
Implement start-up projects and services and support new locations.
Provide support for client employment placements, including evaluation, training, goal setting, and follow-up to promote job retention.
Liaise with employers by providing training, support, and consultation on employment-related matters.
Monitor assigned clients, provide advocacy and referrals, and assist with accommodations and ADA-related issues.
Represent the agency in the community and maintain professional relationships with family members, employers, and funding sources.
Follow employer policies and procedures while assigned to employer locations.
Complete required reports and documentation, maintain accurate case files, conduct annual and semi-annual meetings, and prepare individualized service plans.
Ensure compliance with agency and departmental safety and confidentiality standards.
Work independently in the community; develop and implement instructional plans, provide social skills training, and intervene as needed.
Work across varied settings, assignments, hours, and locations to meet changing client, program, and employer needs.
Perform task analyses and time studies for wage evaluations as required by the Department of Labor.
Act as a mandated abuse reporter.
Perform other duties as assigned to support program efficiency.