(2836 Fuquay-Varina) GM Coach (Non-Complex) - WM, Management

Walmart • Fuquay-Varina, NC

7d • $65,000 - $100,000 • Onsite

About The Position

The GM Coach leads and develops teams, supports effective store operations, and drives customer service and the financial performance of the designated store area. The role involves coaching associates, communicating company direction and business objectives, leading change, and ensuring a high-quality customer experience. The GM Coach oversees merchandising, inventory flow, seasonal transitions, operational processes, budgeting, expense control, and action plans to meet sales and profit goals and mitigate shrink.

The position hires, trains, mentors, supervises, and recognizes associates; assigns duties and sets clear expectations; and helps build qualified teams and a workplace where associates feel included and supported. It coordinates job-related activities and initiatives with key stakeholders, measures progress, addresses improvement opportunities, and promotes adaptability and continuous learning. The GM Coach ensures compliance with company policies and procedures and supports Walmart’s mission, values, ethics, and integrity standards.

The role is grounded in Walmart’s expectations to respect individuals, act with integrity, serve customers and members, and strive for excellence. The annual salary range is $65,000–$100,000, with annual or quarterly performance bonuses and possible additional compensation based on location or complex structure. Walmart offers benefits that may include health coverage, financial benefits, paid time off, education benefits, and other programs; eligibility and terms vary.

Requirements

• Meet one of the following minimum qualification paths: 2 years of college; or 1 year of retail experience and 1 year of supervisory experience; or 2 years of general work experience and 1 year of supervisory experience.
• Attend and successfully complete all job-required trainings and assessments.
• For facilities that sell firearms, successfully complete a firearms-specific Criminal Background Check and Firearms Authorized Training.
• For facilities that sell only ammunition and have state-specific requirements, a current state-issued Certificate of Eligibility may be required.

Nice To Haves

• Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
• General work experience supervising 5 or more direct reports, including performance management, mentoring, hiring, and firing responsibilities.

Responsibilities

• Lead, coach, and develop teams by training associates, listening actively, touring stores, and providing feedback.
• Communicate and collaborate with associates at all levels about store operations, technology, business initiatives, merchandising, and company direction.
• Introduce and lead company change efforts, set clear expectations, and guide teams in implementing business solutions.
• Model and reinforce exceptional customer service standards and support customer service initiatives and community outreach programs.
• Resolve customer needs, complaints, and issues; develop action plans to correct deficiencies and improve the customer experience.
• Drive financial performance and sales for the designated store area by reviewing profit-and-loss statements and assisting with budgets, forecasts, and expense control.
• Monitor merchandise presentation, seasonal transitions, inventory flow, and operational processes.
• Develop and implement action plans to mitigate shrink and achieve sales and profit goals.
• Hire, train, mentor, supervise, and recognize associates; assign duties, communicate expectations, promote belonging, and support staffing needs.
• Coordinate job-related activities and assignments, maintain stakeholder relationships, support business initiatives, and measure progress toward goals.
• Identify and address opportunities for improvement, demonstrate adaptability, and promote continuous learning and the use of new technologies and skills.
• Ensure compliance with company policies and procedures and support the Open Door Policy, company mission, values, ethics, and integrity standards.

Benefits

• Medical, vision, and dental coverage.
• 401(k), stock purchase, and company-paid life insurance.
• Paid time off, including sick leave, parental leave, family care leave, bereavement, jury duty, and voting leave.
• Short-term and long-term disability.
• Company discounts and Military Leave Pay.
• Adoption and surrogacy expense reimbursement.
• Live Better U education benefit program, with tuition, books, and fees paid for eligible programs.
• Performance-based bonus awards, including annual or quarterly performance bonuses.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed