(2836 Fuquay-Varina) GM Coach (Non-Complex) - WM, Management

Walmart • Fuquay Varina, NC

6d • Onsite

About The Position

The GM Coach leads and develops teams while supporting store operations, customer service, and financial performance in a designated store area. The role teaches, trains, and coaches associates; communicates company direction and business initiatives; leads change; and sets clear expectations. It models exceptional customer service and oversees initiatives and action plans to resolve customer concerns and improve the customer experience.

The GM Coach reviews profit and loss statements, assists with budgeting and forecasting, controls expenses, monitors merchandise presentation and inventory flow, oversees operational processes, and develops plans to reduce shrink and meet sales and profit goals. The role hires, trains, mentors, assigns duties to, and recognizes associates, while promoting belonging and developing talent to meet staffing and business needs.

The position coordinates work with stakeholders, tracks goals and results, identifies improvement opportunities, supports company policies and procedures, and promotes Walmart’s values, ethics, compliance, and continuous learning. It also supports Walmart’s goal of becoming a regenerative company through positive impact, reducing waste, and participating in local giving.

Requirements

• Meet one of the following minimum qualification pathways: two years of college; or one year of retail experience and one year of supervisory experience; or two years of general work experience and one year of supervisory experience.
• Attend and successfully complete all job-required trainings and assessments.
• For facilities that sell firearms, successfully complete a firearms-specific Criminal Background Check and firearms-authorized training.
• For facilities that sell only ammunition and have state-specific requirements, a current state-issued Certificate of Eligibility may be required.

Nice To Haves

• Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
• General work experience supervising five or more direct reports, including performance management, mentoring, hiring, and firing.

Responsibilities

• Lead, teach, train, and develop associates; provide feedback, clear expectations, and guidance on store operations and company initiatives.
• Communicate and collaborate with associates at all levels, lead company change efforts, and use technology to support business initiatives.
• Model exceptional customer service and oversee customer-service initiatives, complaint resolution, and action plans to address service deficiencies.
• Review profit and loss statements; assist with budgeting, forecasting, and expense control for the designated business area.
• Monitor merchandise presentation, seasonal transitions, inventory flow, and operational processes; implement plans to mitigate shrink and achieve sales and profit goals.
• Hire, train, mentor, assign duties to, and recognize associates; promote belonging and develop qualified associates to meet staffing needs.
• Coordinate job-related activities and assignments, maintain stakeholder relationships, communicate goals, measure progress, and address improvement opportunities.
• Ensure compliance with company policies and procedures, support the Open Door Policy, and model company values, ethics, and integrity.
• Encourage continuous learning, adoption of new technologies and skills, and resilience through change.

Benefits

• Medical, vision, and dental coverage.
• 401(k), stock purchase, and company-paid life insurance.
• Paid time off, including sick leave, parental leave, family care leave, bereavement, jury duty, and voting leave.
• Short-term and long-term disability.
• Company discounts.
• Military Leave Pay.
• Adoption and surrogacy expense reimbursement.
• Live Better U education benefits, including tuition, books, and fees for eligible programs.
• Performance-based bonus awards and annual or quarterly performance bonuses.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree