(USA) GM Coach (Non-Complex) - WM, Management

Walmart•Warrenton, VA

4d•$65,000 - $100,000•Onsite

About The Position

The GM Coach (Non-Complex) leads and develops teams, supports store operations, and drives customer service and financial performance for a designated store area. The role includes coaching associates, communicating company direction and business initiatives, implementing change, and ensuring effective merchandising, inventory flow, and operational processes. The Coach also oversees staffing, training, performance development, and compliance with company policies and values. The position emphasizes building high-performing, inclusive teams; acting with integrity; serving customers and members; and striving for excellence through data-informed decisions, continuous improvement, and adoption of new technologies. The annual salary range is $65,000–$100,000, with performance-based bonuses and possible additional compensation based on location or complex-structure factors.

Requirements

At least 2 years of college; or 1 year of retail experience and 1 year of supervisory experience; or 2 years of general work experience and 1 year of supervisory experience.
Attend and successfully complete all job-required trainings and assessments.
For facilities that sell firearms, successfully complete a firearms-specific Criminal Background Check and Firearms Authorized Training.
For facilities that sell only ammunition and have state-specific requirements, a current state-issued Certificate of Eligibility may be required.

Nice To Haves

Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
General work experience supervising 5 or more direct reports, including responsibility for performance management, mentoring, hiring, and firing.

Responsibilities

Lead, coach, train, and develop associates; communicate expectations, provide feedback and recognition, assign duties, and support staffing needs.
Tour stores and use TourtoTeach to observe operations and provide feedback; communicate and collaborate with associates at all levels about store operations, technology, merchandising, business initiatives, and company direction.
Lead company change efforts by setting clear expectations, providing guidance, and communicating business objectives.
Model customer service standards and the One Best Way service model; support customer-service initiatives and resolve customer needs, complaints, and issues.
Develop action plans to correct deficiencies, improve processes, and ensure a high-quality customer experience.
Drive sales and financial performance for the designated business area by reviewing profit-and-loss statements, assisting with budgeting and forecasting, and controlling expenses.
Oversee merchandise presentation, seasonal transitions, inventory flow, and operational processes; develop plans to mitigate shrink and achieve sales and profit goals.
Build relationships with key stakeholders, support plans and initiatives, establish goals, measure progress, promote accountability, identify improvement opportunities, and adapt to change.
Ensure compliance with company policies and procedures; support the Open Door Policy and provide guidance on applying company standards and business practices.
Promote a culture of belonging, ethical conduct, continuous learning, and positive impact for associates, customers, members, and communities.