Fashion Coach

Walmart•Houghton, MI
•$65,000 - $100,000•Onsite

About The Position

The Fashion Coach supervises, develops, and leads store associates, including hiring, training, mentoring, assigning duties, setting expectations, and recognizing contributions. The role supports staffing needs and business growth while promoting a workplace where associates feel they belong. It coordinates and oversees job-related activities, builds stakeholder relationships, communicates goals, tracks progress, addresses improvement opportunities, and supports continuous learning and change. The Fashion Coach develops teams through teaching, listening, store tours and feedback, and communication with associates at all levels about store operations, technology, merchandising, business initiatives, and company direction. The role models Walmart's customer-service standards, resolves customer concerns, supports customer-service initiatives, and develops action plans to improve the customer experience. The position ensures compliance with company policies and procedures and supports Walmart's mission, values, ethics, and integrity standards. It also drives the financial performance and sales of the designated store area by reviewing P&L statements, helping manage budgets and expenses, overseeing merchandise presentation, seasonal transitions, inventory flow, and operational processes, and implementing plans to reduce shrink and achieve sales and profit goals. The role is expected to demonstrate Walmart's values: Respect the Individual, Act with Integrity, Serve our Customers and Members, and Strive for Excellence. The annual salary range is $65,000 to $100,000, with annual or quarterly performance bonuses and possible additional compensation based on location or complex structure.

Requirements

  • Two years of college; or one year of retail experience and one year of supervisory experience; or two years of general work experience and one year of supervisory experience.
  • Must attend and successfully complete all job-required trainings and assessments.
  • For facilities that sell firearms, successful completion of a firearms-specific Criminal Background Check and Firearms Authorized Training is required.
  • For facilities that sell only ammunition and have state-specific requirements, a current state-issued Certificate of Eligibility may be required.

Nice To Haves

  • Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
  • General work experience supervising five or more direct reports, including responsibility for performance management, mentoring, hiring, and firing.

Responsibilities

  • Hire, train, mentor, and supervise associates; assign duties, set clear expectations, and provide recognition.
  • Recruit and develop qualified associates to meet staffing needs and support business growth.
  • Coordinate and oversee job-related activities and assignments, maintain stakeholder relationships, and support plans and initiatives that address customer and business needs.
  • Communicate goals and objectives, build accountability, measure progress, address improvement opportunities, and promote adaptability and continuous learning.
  • Lead and develop teams through teaching, training, listening, store tours, and feedback.
  • Communicate and collaborate with associates at all levels on store operations, technology, business initiatives, merchandising, and company direction.
  • Lead company change efforts and provide clear guidance for implementing business solutions.
  • Model and support exceptional customer service by following the One Best Way service model and supporting customer-service initiatives.
  • Ensure customer needs, complaints, and issues are resolved; develop action plans to correct deficiencies and improve the customer experience.
  • Ensure compliance with company policies and procedures and support Walmart's mission, values, ethics, and integrity standards.
  • Drive sales and financial performance in the designated store area by reviewing P&L statements and assisting with budgeting, forecasting, and expense control.
  • Monitor merchandise presentation, seasonal transitions, inventory flow, and operational processes.
  • Develop and implement action plans to mitigate shrink and achieve sales and profit goals.
  • Promote a culture of belonging, build strong working relationships, develop and mentor others, and recognize associate contributions.
  • Support Walmart's goal of becoming a regenerative company by making a positive impact for associates, customers, members, and the world around us.
  • Attend and successfully complete job-required trainings and assessments.

Benefits

  • Medical, vision, and dental coverage.
  • 401(k).
  • Stock purchase plan.
  • Company-paid life insurance.
  • Paid time off, including sick leave.
  • Parental leave, family care leave, bereavement leave, jury duty leave, and voting leave.
  • Short-term and long-term disability.
  • Company discounts.
  • Military Leave Pay.
  • Adoption and surrogacy expense reimbursement.
  • Live Better U education benefit, with tuition, books, and fees paid for eligible programs.
  • Performance-based bonus awards, including annual or quarterly bonuses.
  • PTO and/or PPTO that may be used for vacation, sick leave, holidays, or other purposes.
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