Fashion Coach

Walmart•Edinburg, TX
•Onsite

About The Position

The Fashion Coach supervises and develops hourly associates through hiring, training, mentoring, assigning duties, setting expectations, recognizing contributions, and fostering a workplace where associates feel they belong. The role coordinates and oversees job-related activities, builds relationships with stakeholders, supports business plans and initiatives, communicates goals, measures progress, addresses improvement opportunities, and promotes continuous learning. The Fashion Coach leads teams by teaching and listening to associates, touring stores and providing feedback, communicating across levels about store operations, technology, merchandising, business initiatives, and company direction, and guiding teams through change. The role models customer service, supports customer service initiatives and community outreach, resolves customer concerns, and develops action plans to improve the customer experience. The position ensures compliance with company policies and ethical standards and supports the company mission and values. It drives financial performance and sales for the designated store area by reviewing P&L statements, assisting with budgeting and forecasting, controlling expenses, overseeing merchandise presentation, seasonal transitions, inventory flow, and operational processes, and taking action to mitigate shrink and achieve sales and profit goals. The role is expected to demonstrate Walmart’s values: Respect the Individual, Act with Integrity, Serve our Customers and Members, and Strive for Excellence.

Requirements

  • At least 2 years of college; OR 1 year of retail experience and 1 year of supervisory experience; OR 2 years of general work experience and 1 year of supervisory experience.
  • Attend and successfully complete all job-required trainings and assessments.
  • For facilities that sell firearms, successfully complete a firearms-specific Criminal Background Check and Firearms Authorized Training.
  • For facilities that sell only ammunition and have state-specific requirements, a current state-issued Certificate of Eligibility may be required.

Nice To Haves

  • Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
  • General work experience supervising 5 or more direct reports, including performance management, mentoring, hiring, and firing.

Responsibilities

  • Hire, train, mentor, and develop hourly associates; assign duties, set expectations, recognize contributions, and support staffing needs.
  • Coordinate and oversee job-related activities and assignments, maintain stakeholder relationships, and support plans and initiatives that meet customer and business needs.
  • Communicate goals and objectives, measure progress, build accountability, identify improvement opportunities, and promote continuous learning.
  • Lead teams through teaching, training, listening, store tours and feedback, and communication about store operations, technology, merchandising, business initiatives, and company direction.
  • Introduce and lead company change efforts and provide clear expectations and guidance for implementing business solutions.
  • Model customer service standards and the One Best Way service model; support customer service initiatives and community outreach programs.
  • Ensure customer needs, complaints, and issues are resolved; develop action plans to address deficiencies and improve the customer experience.
  • Ensure compliance with company policies and procedures and support the company mission, values, ethics, and integrity standards.
  • Review and evaluate P&L statements; assist with budgeting and forecasting; and control expenses in the designated business area.
  • Oversee merchandise presentation, seasonal transitions, inventory flow, and operational processes; develop action plans to mitigate shrink and achieve sales and profit goals.
  • Foster belonging, build trusting team relationships, communicate positively, develop and mentor others, and recognize their contributions.
  • Support Walmart’s goal of becoming a regenerative company by making a positive impact for associates, customers, members, and the world around us.

Benefits

  • Competitive pay and performance-based bonus awards.
  • Medical, vision, and dental coverage.
  • 401(k), stock purchase, and company-paid life insurance.
  • Paid time off, including sick leave, parental leave, family care leave, bereavement leave, jury duty, and voting leave.
  • Short-term and long-term disability.
  • Company discounts.
  • Military Leave Pay.
  • Adoption and surrogacy expense reimbursement.
  • Live Better U education benefit, including fully paid tuition, books, and fees for eligible programs.
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