Fashion Coach

Walmart•Horn Lake, MS
•$65,000 - $100,000•Onsite

About The Position

The Fashion Coach supervises, develops, and leads associates in a designated store area. The role hires, trains, mentors, and assigns work to associates; sets clear expectations; provides recognition; and fosters a workplace culture of belonging. It coordinates and oversees job-related activities, builds relationships with stakeholders, supports business initiatives, sets goals, measures progress, addresses improvement opportunities, and promotes continuous learning and adaptability. The Fashion Coach leads teams through teaching, active listening, store tours and feedback, and communication with associates at all levels about store operations, technology, business initiatives, merchandising, and company direction. The role models excellent customer service, supports customer-service initiatives, resolves customer concerns, and develops action plans to address service deficiencies. It ensures compliance with company policies, procedures, mission, values, and ethics standards, and supports the Open Door Policy. The position drives sales and financial performance for the designated store area by reviewing P&L statements, assisting with budgeting and forecasting, controlling expenses, overseeing merchandise presentation, seasonal transitions, inventory flow, and operational processes, and implementing plans to reduce shrink and achieve sales and profit goals. The role is expected to demonstrate Walmart’s values: respect for the individual, acting with integrity, serving customers and members, and striving for excellence. The position is based at the Walmart location at 4150 Goodman Road West, Horn Lake, Mississippi. Walmart states that it offers competitive pay, performance-based bonuses, and benefits, subject to eligibility and plan terms.

Requirements

  • Meet one of the following minimum qualification pathways: 2 years of college; or 1 year of retail experience and 1 year of supervisory experience; or 2 years of general work experience and 1 year of supervisory experience.
  • Attend and successfully complete all job-required training and assessments.
  • For facilities that sell firearms, successfully complete a firearms-specific Criminal Background Check and Firearms Authorized Training.
  • For facilities that sell only ammunition and have state-specific requirements, a current state-issued Certificate of Eligibility may be required.

Nice To Haves

  • Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
  • General work experience supervising 5 or more direct reports, including responsibility for performance management, mentoring, hiring, and firing.

Responsibilities

  • Hire, train, mentor, and develop associates; assign duties, set expectations, provide recognition, and support staffing needs.
  • Promote a workplace culture of belonging and help associates thrive and perform.
  • Coordinate and oversee job-related activities and assignments, maintain relationships with stakeholders, communicate goals, measure progress, and address improvement opportunities.
  • Lead and develop teams through teaching, training, active listening, store tours, and feedback.
  • Communicate and collaborate with associates at all levels regarding store operations, technology, business initiatives, merchandising, and company direction.
  • Lead company change efforts and provide clear expectations and guidance for implementing business solutions.
  • Model and support customer-service standards and initiatives, resolve customer needs and complaints, and implement plans to correct service deficiencies.
  • Ensure compliance with company policies, procedures, mission, values, and ethics standards, including supporting the Open Door Policy.
  • Review P&L statements and assist with budgeting, forecasting, and expense control for the designated business area.
  • Oversee merchandise presentation, seasonal transitions, inventory flow, and operational processes.
  • Develop and implement action plans to mitigate shrink and achieve sales and profit goals.
  • Demonstrate Walmart’s values by fostering belonging, acting with integrity, serving customers and members, and pursuing continuous improvement.

Benefits

  • Medical, vision, and dental coverage.
  • 401(k), stock purchase plan, and company-paid life insurance.
  • Paid time off, including sick leave, and/or paid time off that may be used for vacation, sick leave, holidays, or other purposes.
  • Parental leave, family care leave, bereavement leave, jury duty leave, and voting leave.
  • Short-term and long-term disability.
  • Company discounts.
  • Military Leave Pay.
  • Adoption and surrogacy expense reimbursement.
  • Live Better U education benefit for eligible full-time and part-time associates, with tuition, books, and fees paid for qualifying programs.
  • Performance-based annual or quarterly bonuses.
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