Fashion Coach

Walmart•New Hudson, MI

8d•$65,000 - $100,000•Onsite

About The Position

The Fashion Coach supervises and develops hourly associates by hiring, training, mentoring, assigning duties, setting expectations, recognizing contributions, and promoting a workplace where associates feel they belong. The role coordinates and oversees work activities, builds relationships with stakeholders, supports plans and initiatives, communicates goals, measures progress, addresses improvement opportunities, and promotes adaptability and continuous learning. The Fashion Coach leads teams through teaching, listening, store tours and feedback, and communication with associates at all levels about store operations, technology, business initiatives, merchandising, and company direction. The role guides implementation of business solutions and change efforts. It models exceptional customer service, supports service initiatives, resolves customer concerns, develops action plans to correct deficiencies, and improves the customer experience. The position ensures compliance with company policies and ethical standards, supports the company mission and values, and provides guidance on business processes and practices. It drives the financial performance and sales of the designated store area by reviewing profit-and-loss statements, assisting with budgeting and forecasting, controlling expenses, overseeing merchandise presentation and inventory flow, managing seasonal transitions and operations, and addressing shrink to achieve sales and profit goals. The role is expected to respect individuals, act with integrity, serve customers and members, and strive for excellence by building trusting relationships, developing others, making informed decisions, learning, adapting to change, and pursuing continuous improvement.

Requirements

Two years of college; or one year of retail experience and one year of supervisory experience; or two years of general work experience and one year of supervisory experience.
Attend and successfully complete all job-required trainings and assessments.
At facilities that sell firearms, successful completion of a firearms-specific Criminal Background Check and Firearms Authorized Training is required.
At facilities that sell only ammunition and have state-specific requirements, a current state-issued Certificate of Eligibility may be required.

Nice To Haves

Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
General work experience supervising five or more direct reports, including performance management, mentoring, hiring, and firing.

Responsibilities

Hire, train, mentor, assign duties to, recognize, and develop associates; set clear expectations and support staffing needs.
Coordinate and oversee job-related activities and assignments, maintain stakeholder relationships, communicate goals, measure results, and address improvement opportunities.
Lead and develop teams through teaching, training, listening, store tours, and feedback.
Communicate and collaborate with associates at all levels about store operations, technology, business initiatives, merchandising, and company direction.
Lead company change efforts and provide guidance for implementing business solutions.
Model and support customer service standards and initiatives, resolve customer needs and complaints, and develop action plans to correct deficiencies.
Ensure compliance with company policies, mission, values, ethics, and integrity standards; support the Open Door Policy.
Drive sales and financial performance for the designated store area by reviewing P&L statements and assisting with budgets, forecasts, and expense control.
Monitor merchandise presentation, seasonal transitions, inventory flow, and operational processes; develop plans to mitigate shrink and meet sales and profit goals.
Promote belonging, teamwork, accountability, continuous learning, and the development and recognition of associates.

Benefits

Medical, vision, and dental coverage.
401(k), stock purchase, and company-paid life insurance.
Paid time off, including sick leave; parental leave; family care leave; bereavement leave; jury duty leave; and voting leave.
Short-term and long-term disability.
Company discounts.
Military Leave Pay.
Adoption and surrogacy expense reimbursement.
Live Better U education benefit, with eligible programs’ tuition, books, and fees paid by Walmart.
Performance-based bonus awards, including annual or quarterly bonuses.
Additional compensation may include Regional Pay Zone and Complex Structure pay, depending on position and circumstances.