Clinical Assistant Jobs

About The Position

Requirements

• High school diploma or equivalent required.
• BLS certification required within six months of hire or internal transfer.
• Knowledge of proper release-of-information standards.
• Excellent oral communication and interpersonal skills.
• Strong organization, time-management skills, and attention to detail.
• Proficiency with basic computer and typing skills.
• Ability to remain calm in stressful or difficult situations and demonstrate sensitivity and compassion in patient interactions.
• Ability to work independently or as part of a team.
• Ability to maintain confidential information.
• Ability to properly obtain or perform EKGs, tympanometry, TB testing, waived laboratory testing, vision testing, vital signs, AED use, BCLS/CPR, venipuncture, and specimen collection, and to provide patient education.
• Knowledge of medication side effects and how to communicate them effectively to patients.
• Ability to administer medications properly, including correct dosage, site, and schedule.
• Ability to handle frequent lifting up to 25 pounds and occasional lifting up to 100 pounds or more.
• Ability to perform the physical activities described, including frequent standing, walking, twisting, and reaching, and occasional sitting, carrying, pushing, pulling, stooping, kneeling, crouching, squatting, and crawling.

Responsibilities

• Learn clinical and clerical medical assistant duties under the guidance of office leadership, the Medical Assistant Educator, and other Clinical or Clerical Medical Assistants.
• Prepare patients for examinations by taking and recording vital signs, updating medical records, and recording the reason for the visit.
• Assist providers during examinations as needed.
• Answer phones, refill medications, and perform other administrative duties as required.
• Perform basic clinical procedures and collect and prepare laboratory specimens.
• Perform pre-charting as needed.
• Administer medications and injections as ordered by providers and in accordance with Covenant HealthCare policies, procedures, and regulatory requirements.
• Coordinate x-rays, ultrasounds, laboratory tests, EKGs, and other services as ordered by providers.
• Sterilize medical equipment and dispose of contaminated supplies appropriately.
• Verify patient demographics and insurance information.
• Maintain accurate schedules for physicians and APPs.
• Collect co-payments and other applicable fees, and ensure accuracy and reconciliation of patient fees received.
• Answer and direct phone calls promptly and efficiently.
• Schedule patient appointments and triage calls according to policy and procedure.
• Manage incoming and outgoing faxes and assist with filing, photocopying, data entry, and other administrative tasks.
• Assist with office referrals and prior authorizations.
• Prepare and maintain accurate patient medical records.
• Maintain medical and office supply inventory within budgetary constraints.
• Follow narcotic storage regulations, maintain medical inventory logs, and ensure medications have not expired.
• Maintain a clean and organized reception area.
• Follow infection control protocols and safety guidelines.
• Comply with HIPAA regulations and maintain patient confidentiality.
• Process and track medical release-of-information requests in accordance with HIPAA and other requirements.
• Participate in staff meetings, in-service programs, and continuing education activities as necessary.
• Perform other duties as assigned, which may vary by medical specialty.
• Maintain regular and punctual attendance.

Benefits

• Comprehensive medical, dental, and vision coverage
• Retirement plans with employer match
• Paid time off
• Employee wellness programs and mental health support
• Tuition reimbursement
• University discounts
• Professional development opportunities