Clinical Tech. (Medical Assistant)

Fast Pace Health • Asheboro, NC

12d

About The Position

Clinical Techs provide clinical and administrative support under the direct supervision of a Provider, Nurse Practitioner, or Physician Assistant. They help deliver effective patient care, provide compassionate and responsive service, and communicate effectively with patients and team members. The role also supports telehealth visits and clinic operations. Clinical Techs are expected to follow company policies, applicable federal and state requirements, and the company’s standards for patient care, confidentiality, teamwork, and professionalism.

The position includes clinical duties such as preparing exam rooms, triaging patients, checking vital signs, drawing blood, giving injections, assisting with laboratory testing and phlebotomy, supporting providers during minor procedures and physicals, and observing and documenting patient conditions. It also includes chart completion, referrals and pre-authorizations as directed, DOT and related screenings, patient follow-up, and maintaining clinic supplies and cleanliness. Administrative support may include patient check-in, recording demographic and insurance information, verifying eligibility, answering calls, and assisting with scheduling and other clinic duties.

Fast Pace Health describes itself as a growing company that offers support and mentoring, opportunities to develop clinical competencies, and potential career growth. Employees may also participate in community events and outreach programs.

Requirements

• High school diploma or its equivalent.
• Current CPR license is specified for the listed role levels.
• At least one year of experience as a Medical Assistant, EMT, or Paramedic is preferred, preferably in a clinic or urgent-care setting.
• A current, active, verifiable license or certification in good standing is required where applicable.
• TB and IV certification must be obtained within 60 days of employment and maintained during employment if applicable in the state.
• Ability to comply with company operating standards and demonstrate teamwork, communication, empowerment, quality of care, and friendliness.
• Ability to perform the physical, sensory, cognitive, and environmental functions specified for the position; detailed functions are not included in the posting.
• Level 2: Certified Medical Assistant, EMT, or Paramedic with a current CPR license, and either four years of relevant experience plus two years of Fast Pace experience as a Clinical Tech, or six years of relevant experience.
• Level 3: Certified Medical Assistant, EMT, or Paramedic with a current CPR license, and either six years of relevant experience plus two years of Fast Pace experience as a Clinical Tech, or eight years of relevant experience.
• Level 4: Certified Medical Assistant, EMT, or Paramedic with a current CPR license, and either six years of relevant experience plus two years of Fast Pace experience as a Clinical Tech, or eight years of relevant experience.

Nice To Haves

• Graduation from an accredited Medical Assistant school is strongly preferred.
• At least one year of experience as a certified Medical Assistant, EMT, or Paramedic in a clinic setting, preferably urgent care, is preferred.

Responsibilities

• Fulfill the responsibilities of the Patient Care Specialist position as described in its separate job description.
• Maintain cordial relations and credibility with employees, clients, patients, and other customers, contributing to a positive work environment.
• Provide clinical and administrative support to the team and comply with company policies, operating standards, and applicable federal and state regulations, including HIPAA requirements.
• Prepare examination and treatment rooms for patient intake.
• Triage patients, check vital signs, perform blood draws, and give injections.
• Observe patients, document and report changes in condition or responses to treatment, and take necessary action.
• Assist with laboratory testing and phlebotomy.
• Assist providers in preparing for minor procedures and physicals.
• Prepare and maintain supplies and equipment for treatment.
• Assist patients using a Virtual Medicine Provider.
• Complete patient charts accurately and promptly, and forward charts as appropriate on a daily basis.
• Arrange referrals to specialists and obtain pre-authorizations when directed by a Provider.
• Perform federal and non-federal DOT, BAT, and drug-screen exams.
• Maintain confidentiality and complete required compliance training.
• Maintain clinic cleanliness and organization, including patient, office, and desk areas, and assist the team in maintaining a professional environment.
• Perform other duties as assigned by management.
• Check patients in and obtain and record demographic, insurance, and financial information with attention to detail and a professional, caring manner.
• Verify insurance eligibility and communicate relevant payment policies and billing or collection processes.
• Answer telephone calls, take messages, and return voicemails professionally.
• Prepare patient charts through virtual patient communications, generally by telephone or video conference.
• Assist with patient follow-ups, including pharmacy requests, paperwork, scheduling, and clinical calls with patients or other facilities, including Fast Pace clinics.
• Perform administrative duties such as scheduling, ordering, and training, and other duties assigned by the Clinic or Regional Director.

Benefits

• Competitive compensation.
• Holiday pay.
• Paid time off (PTO).
• Medical insurance.
• Dental insurance.
• Vision insurance.
• Work-life balance.
• Support and mentoring, development of clinical competencies, and potential career growth.
• Opportunities to participate in community events and outreach programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED