Clinical Tech. (Medical Assistant)

Fast Pace Health•Enterprise, AL

About The Position

Fast Pace Health Clinical Techs provide clinical and administrative support for patient care under the direct supervision of a Provider, Nurse Practitioner, or Physician Assistant. The role supports a compassionate, welcoming patient experience and requires responding quickly and accurately to changes in a patient’s condition or response to treatment. Clinical Techs also provide effective customer service to internal and external customers and communicate effectively with team members. The position includes clinical tasks such as preparing exam and treatment rooms, taking vital signs, drawing blood, administering injections, assisting with lab testing and phlebotomy, and supporting providers with minor procedures and physicals. Clinical Techs help maintain patient charts and treatment supplies, support virtual medicine visits and follow-ups, arrange referrals and pre-authorizations when directed, and perform DOT, BAT, and drug-screen exams. The role also includes clerical responsibilities, such as patient check-in, recording demographic and insurance information, verifying insurance eligibility, answering calls, and maintaining a clean, professional clinic environment. The posting describes four experience-based levels. Basic qualifications include a high school diploma or equivalent, a current CPR license, and preferably at least one year of experience as a Medical Assistant, EMT, or Paramedic in a clinic setting. A graduate of an accredited Medical Assistant school is strongly preferred. TB and IV certification must be obtained within 60 days of employment and maintained when applicable in the employee’s state. Additional requirements vary by level and include certification and specified experience. The role also includes administrative duties such as scheduling, ordering, and training as assigned.

Requirements

High school diploma or equivalent.
Current CPR license or certification.
At least one year of experience as a Medical Assistant, EMT, or Paramedic is preferred, preferably in a clinic setting such as urgent care.
For Level 2: Certified Medical Assistant, EMT, or Paramedic with current CPR, plus either four years of relevant experience and two years of Fast Pace Clinical Tech experience, or six years of relevant experience.
For Level 3: Certified Medical Assistant, EMT, or Paramedic with current CPR, plus either six years of relevant experience and two years of Fast Pace Clinical Tech experience, or eight years of relevant experience.
For Level 4: Certified Medical Assistant, EMT, or Paramedic with current CPR, plus either six years of relevant experience and two years of Fast Pace Clinical Tech experience, or eight years of relevant experience.
A current, active license or certification in good standing and verifiable with the appropriate regulatory agency, where applicable.
TB and IV certification must be obtained within 60 days of employment and maintained during employment if applicable in the employee’s state.
Ability to complete the physical, sensory, cognitive, and environmental functions of the position.
Applicants must be from eligible states; applicants from California, Colorado, Hawaii, Illinois, New Jersey, New York, Rhode Island, Washington, and the District of Columbia are excluded.
Mississippi applicants are subject to pre-employment drug and alcohol testing as a condition of employment.

Nice To Haves

Graduation from an accredited Medical Assistant school is strongly preferred.
At least one year of experience as a Medical Assistant, EMT, or Paramedic in a clinic setting, preferably urgent care, is preferred.
For Level 1, a current CPR license and/or at least one year of experience as a certified Medical Assistant or EMT/Paramedic, preferably in a clinic setting, is preferred.

Responsibilities

Fulfill all responsibilities of the Patient Care Specialist position, as detailed in its specific job description.
Provide clinical and administrative support for the team and comply with company policies and procedures.
Maintain professional, cordial relationships with employees, clients, and patients, and contribute to a positive work atmosphere.
Conduct work in compliance with applicable federal and state regulations, including health information management requirements such as HIPAA.
Prepare exam and treatment rooms for patient intake.
Triage patients by checking vital signs, performing blood draws, and administering injections.
Observe patients, document and report changes in condition, including adverse reactions to medication or treatment, and take necessary action.
Assist with laboratory testing and phlebotomy.
Assist providers in preparing for minor procedures and physicals.
Prepare and maintain supplies and equipment for treatment.
Assist patients using a Virtual Medicine Provider.
Complete patient charts accurately and promptly, and forward charts as appropriate each day.
Arrange specialist referrals and obtain pre-authorizations when directed by the Provider.
Perform federal and non-federal DOT, BAT, and drug-screen exams.
Perform the physical, sensory, cognitive, and environmental functions specified for the position.
Comply with company operating standards and complete mandatory compliance training.
Promote and maintain confidentiality and a respectful workplace culture.
Maintain office cleanliness and organization, including patient and office spaces, and support the clinic’s professional appearance.
Perform other duties assigned by management.
Check patients in and obtain and record demographic, insurance, and financial information accurately and professionally.
Verify insurance eligibility and communicate relevant payment policies and billing or collection processes.
Answer telephone calls, take messages, and return voicemails in a friendly and professional manner.
Prepare patient charts through virtual patient communication, generally by phone or video conference.
Assist with patient follow-ups, including pharmacy requests, patient paperwork, scheduling, and clinical calls with patients or other facilities, including Fast Pace clinics.
Perform administrative duties such as scheduling, ordering, and training as assigned by the Clinic or Regional Director.