Clinical Assistant I

Solis Mammography•Philadelphia, PA

2h•Onsite

About The Position

Solis Mammography is hiring a Clinical Assistant I to support patient flow and clinical and front-office operations at its Philadelphia location. The role helps provide timely, compassionate care by coordinating patients between registration and imaging modalities, assisting with procedures, maintaining records, scheduling follow-up care, and handling general patient inquiries. The position is full-time, 40 hours per week, at 1101 Chestnut Street, 4th Floor, Philadelphia, PA 19107. The listed schedule is Monday through Friday, with hours of 7:00 a.m.–7:15 p.m. and Friday hours of 7:00 a.m.–4:00 p.m. The department highlights team collaboration, compassion and empathy, and work toward making healthcare more accessible, integrated, and reliable. Solis Mammography describes its patient-focused culture as centered on compassionate, high-touch care for women and identifies itself as a national leader in breast health services.

Requirements

Strong verbal communication and listening skills.
Energetic and flexible.
Ability to manage multiple projects and timelines.
Well organized and detail oriented.
Sound judgment.
Ability to form strong working relationships within the team.
Identifies additional tasks and willingly assists others.
Basic computer skills using Microsoft Office Suite.
Minimum two years of experience in a healthcare or customer service environment is preferred.

Nice To Haves

Basic knowledge of medical terminology.
College coursework or Certified Medical Assistant credential.
Minimum two years of experience in a healthcare or customer service environment.

Responsibilities

Facilitate appropriate patient flow between registration and modalities to help ensure timely care.
Chaperone radiologists as needed.
Set up trays for procedures and assist radiologists or technologists with procedures as required.
Use RIS/PACS and Penrad/MagView.
Schedule patients for appropriate follow-up and/or additional exams and obtain appropriate orders.
Verify and/or enter patient demographic, insurance, and contact information into the system 100% of the time.
Explain and assist patients with completing forms as needed.
Track and obtain pathology results for data outcomes reporting.
Scan documents and link them to patient medical records as needed.
Handle general patient questions, such as questions about directions and operating hours.
Refer questions about medical results to a clinical team member 100% of the time.
Maintain patient confidentiality 100% of the time.
Adhere to the attendance policy.
Participate in front-office training as requested.
Perform other duties as assigned.