Clinical Assistant Jobs

About The Position

Requirements

• High school diploma or equivalent required
• 2+ years of previous experience required
• Strong organizational, communication, and multitasking skills.
• Ability to work collaboratively in a fast-paced clinical environment.

Nice To Haves

• associate degree preferred
• Healthcare, care coordination, or medical office operations experience preferred

Responsibilities

• Serve as a physician liaison for priority referrals across inpatient (IP), outpatient (OP), and specialty programs.
• Coordinate and track patient care needs, including Durable Medical Equipment (DME), orthotics review processes, FIT (Follow-Up Intervention Tracking) follow-up activities.
• Support timely communication between providers, patients, and external partners to ensure continuity of care.
• Assist with scheduling, coordination, and administrative support for specialty group programs (ex. Feeding groups, social skills groups, Thrive program).
• Ensure accurate scheduling, appropriate resource allocation, and patient readiness for participation in specialty services.
• Manage referral workflows, ensuring accuracy, completeness, and timely processing.
• Provide phone management support, including handling inbound and outbound calls, triaging requests, and responding to patient and provider inquiries.
• Maintain documentation and tracking systems related to referrals and specialty program participation.
• Perform on-site scheduling functions at Medical Office Building (MOB) checkout areas.
• Assist patients with follow-up appointments and specialty service scheduling to support seamless transitions of care.
• Provide general administrative and operational support as assigned to maintain efficient clinic workflows.
• Collaborate with interdisciplinary teams to improve processes and patient experience.