Clinical Medical Assistant

PIEDMONT CANCER INSTITUTE PC•Atlanta, GA

1d•Onsite

About The Position

The Clinical Medical Assistant participates in providing care to patients with hematology and oncology conditions. Under a physician’s direction, the role performs a range of patient care duties as part of a multidisciplinary team, working with clinical and support staff to deliver safe, effective, quality, person-centered care. The position may provide direct patient care in the Infusion Suite and Triage Department and may require travel to other areas or locations. The Clinical Medical Assistant performs assessments and procedures, administers medications as ordered, documents patient interventions in real time, assists with exams and procedures, and educates and supports patients and care partners within the Medical Assistant scope of practice. The role also coordinates referrals, supports clinical-trial tasks after prescribed training, communicates with patients and care teams, and helps maintain a safe and clean environment. Duties are performed in accordance with applicable laws, PCI policies, standards of practice, and prescribed workflows.

Requirements

Graduate of a Medical Assistant program.
MA Diploma or Certification required.
Basic Life Support (BLS) certification required.
Ability to lift, carry, or move objects up to 50 pounds.
Frequent standing and walking, periods of prolonged sitting, close eye work, and fine motor skills are required.

Nice To Haves

One year of Medical Assistant experience preferred.

Responsibilities

Provide care in accordance with state and federal law, PCI policies, standards of practice, and prescribed workflows.
Provide direct patient care in the Infusion Suite and Triage Department as assigned by Nurse Team Leaders and Clinical Managers.
Travel to other areas and locations as needs require.
Perform venipuncture and manage vascular access devices.
Assess patients, including recording vital signs, height, weight, allergies, medications, pain level, and advance directive information.
Use point-of-care testing as prescribed to obtain blood glucose and/or prothrombin time.
Perform therapeutic phlebotomy.
Administer oral, intramuscular, and subcutaneous medications in accordance with physician and advanced practitioner orders.
Document patient interventions in real time using available software, including medication administration, procedures, education, referrals, and phone conversations.
Follow protocols for safe handling of biohazardous materials.
Assist physicians or advanced practitioners with patient examinations and procedures.
Respond to emergency situations in PCI offices as directed by PCI policies.
Respond to information requests from patients, care partners, and third-party agents and organizations.
Educate patients and care partners about the plan of care within the Medical Assistant scope of practice, including injection technique, instructions, referrals, medication directions, and lab results.
Provide psychosocial and emotional support to patients and care partners.
Recognize and appropriately use the interdisciplinary team, patients, and family care partners as resources in planning care.
Coordinate referrals to support services as applicable.
Provide clinical information to Revenue Cycle Management upon request for claims and authorizations.
Complete prescribed research training and apply acquired knowledge to tasks prescribed by clinical trials.
Communicate effectively with patients, care partners, healthcare team members, and third-party agents or organizations.
Serve as a resource to colleagues and preceptor to new employees as directed by nursing leadership.
Maintain a safe, clean work environment.
Manage time effectively and delegate responsibility as appropriate.
Use resources responsibly, with a focus on cost containment.
Take personal responsibility for professional development and growth.
Respect and maintain confidential information and demonstrate proficiency in HIPAA concepts.
Attend required organizational and clinical department classes and trainings.
Perform related work as directed by the organization’s management team.