Clinical Lab Assistant I - Phlebotomist (30 hours/week with occasional Saturday)

EvergreenHealth•Kirkland, WA

13d•$27 - $41•Onsite

About The Position

This position handles outpatient processing tasks and dispatches specimens for EvergreenHealth’s outpatient phlebotomy clinics in Canyon Park, Redmond, Woodinville, Duvall, Kenmore, and Kirkland, covering all locations. The role uses problem-solving skills to support efficient customer service and client satisfaction and collaborates regularly with laboratory and hospital staff. The position processes specimens according to laboratory protocols, uses laboratory information systems and reference-laboratory web applications to resolve complex issues, and responds to calls with accuracy, efficiency, and courtesy. The position is 30 hours per week with occasional Saturday work. The role is covered by a collective bargaining agreement between EvergreenHealth and SEIU Healthcare 1199NW.

Requirements

High school graduate or equivalent, or applicable coursework toward obtaining the required Washington State Medical Assistant–Phlebotomy (MA-P) certification.
Medical terminology knowledge.
Washington State Medical Assistant–Phlebotomist (MA-P) certification or equivalent.

Nice To Haves

Certification from an approved phlebotomy-training program with successful completion of a required internship, or relevant work experience.
Three years of experience working in a clinical laboratory role.
Previous training and competence in addressing varied customer-service situations with clinicians and their office staff.
Working knowledge of government regulations, specifically Medicare and Washington State Medical Test Site regulations.
Working knowledge of College of American Pathologists (ASCP) and Joint Commission (TJC) inspection criteria.

Responsibilities

Process specimens according to laboratory protocol, including proper handling, centrifugation, storage, packaging, and transport.
Use the laboratory information system and reference laboratory web-based applications to independently resolve complex issues in a sensitive, caring, and timely manner.
Answer and navigate calls accurately, efficiently, and courteously using appropriate customer-service practices.
Perform other duties as assigned.
Cover EvergreenHealth outpatient phlebotomy clinic locations in Canyon Park, Redmond, Woodinville, Duvall, Kenmore, and Kirkland.