About The Position

The Clinical Lab Assistant I - Phlebotomist handles outpatient processing tasks and dispatches specimens. The role uses problem-solving skills to support efficient customer service and client satisfaction, and collaborates regularly with laboratory and hospital staff. This position covers EvergreenHealth outpatient phlebotomy clinics in Canyon Park, Redmond, Woodinville, Duvall, Kenmore, and Kirkland. It is listed as 30 hours per week, with occasional Saturday work. The position requires processing specimens according to laboratory protocols, including proper handling, centrifugation, storage, packaging, and transport. It also uses the laboratory information system and reference laboratory web applications to resolve complex issues independently, and answers and routes calls accurately, efficiently, and courteously. The posted wage range is $26.75–$41.06 per hour. Offers depend on relevant experience, education, and internal equity; some positions may also offer premiums based on shift, certifications, or degrees. The position is covered by a collective bargaining agreement between EvergreenHealth and SEIU Healthcare 1199NW.

Requirements

  • High school graduation or equivalent, or applicable coursework toward the required Washington State Medical Assistant – Phlebotomy (MA-P) certification.
  • Medical terminology.
  • Washington State Medical Assistant – Phlebotomist (MA-P) certification or equivalent.

Nice To Haves

  • Certification from an approved phlebotomy training program with successful completion of a required internship, or relevant work experience.
  • Three years of experience working in a clinical laboratory role.
  • Previous training and competence in addressing a range of customer service situations involving clinicians and their office staff.
  • Working knowledge of government regulations, specifically Medicare and Washington State medical Test Site regulations.
  • Working knowledge of College of American Pathologists (ASCP) and Joint Commission (TJC) inspection criteria.

Responsibilities

  • Process specimens according to laboratory protocol, including proper handling, centrifugation, storage, packaging, and transport.
  • Use the laboratory information system and reference laboratory web-based applications to independently resolve complex issues in a sensitive, caring, and timely manner.
  • Answer and navigate calls accurately, efficiently, and courteously using appropriate customer service practices.
  • Perform other duties as assigned.

Benefits

  • Medical, vision, and dental insurance
  • On-demand virtual health care
  • Health Savings Account
  • Flexible Spending Account
  • Life and disability insurance
  • Retirement plans (457(b) and 401(a) with employer contribution)
  • Tuition assistance for undergraduate and graduate degrees
  • Federal Public Service Loan Forgiveness program
  • Paid Time Off/Vacation
  • Extended Illness Bank/Sick Leave
  • Paid holidays
  • Voluntary hospital indemnity insurance
  • Voluntary identity theft protection
  • Voluntary legal insurance
  • Pay in lieu of benefits premium program
  • Free parking
  • Commuter benefits
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