HCH Clinical Team Assistant

Allina Health

5d • $22 - $30 • Onsite

About The Position

Allina Health is a not-for-profit health system serving individuals, families, and communities throughout Minnesota and western Wisconsin. Its mission is to provide exceptional care by preventing illness, restoring health, and providing comfort. The organization describes its approach as whole-person care and emphasizes employee well-being and career development.

The HCH Clinical Team Assistant coordinates day-to-day office support and management, scheduling and staffing, and data management. The role collaborates with leaders to address questions and resolve issues. This is a 1.0 FTE position, working 80 hours per two-week pay period on an eight-hour day shift, Monday through Friday, 8:00 a.m. to 4:30 p.m. Occasional weekend coverage is required, with additional weekend shifts potentially available based on department needs.

Requirements

• Must be at least 18 years of age and have the education and/or experience needed to meet the required functional competencies listed in the job description.

Nice To Haves

• High school diploma or GED.
• Associate's or vocational degree, or bachelor's degree.
• 0 to 2 years of healthcare, home care, and/or hospice experience.
• 0 to 2 years of strong customer service, office, and computer skills.
• CNA, LPN, or HUC certification preferred upon hire.

Responsibilities

• Staff assigned schedules with appropriate personnel.
• Track, update, review, and communicate daily schedule changes.
• Use automated medical record scheduling and other systems as needed.
• Enter and update timecards and mileage reimbursements.
• Respond to calls, questions, and concerns in a timely manner.
• Track and coordinate assigned reports and data management.
• Coordinate new employee orientation and onboarding for necessary equipment, paperwork, training, and supplies as needed.
• Review, process, and resolve claims issues in assigned work queues as needed.
• Update and distribute department directories and phone lists.
• Process charts, orders, labs, and interdisciplinary team meeting information as needed.
• Field patient and family calls and route them to the appropriate team member to facilitate admissions and visits as needed.
• Perform other duties as assigned.

Benefits

• Medical and dental coverage.
• PTO/time away.
• Retirement savings plans.
• Life insurance.
• Short-term and long-term disability coverage.
• Voluntary benefits, including vision, legal, and critical illness coverage.
• Tuition reimbursement or continuing medical education, as applicable.
• Student loan support benefits to help navigate the Federal Public Service Loan Forgiveness Program.
• Well-being dollars, well-being navigators, programs, activities, articles, videos, personal coaching, and tools.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed